Cornwall Neighbourhoods for Change Ltd

Building Better Opportunities (BBO) Change Coach – Full Time (Contract)

St Austell | c£21,000 per annum

Job Function: Charity & Voluntary
Industry Sector: Charity & Not-for-Profit

Building Better Opportunities (BBO) Change Coach – Full Time (Contract) 
Covering South & East Cornwall (St Austell and the surrounding areas)

About Us 

Cornwall Neighbourhoods for Change (CN4C) is a charity and a social enterprise, which aims to transform the quality of life for people, places, and communities.   

We have been around since 2001 and are focused on affecting change that will help people have better lives, become better off and help people make better sense of the world around them, including navigating and making change to the systems that do not work for many people in Cornwall. 

The “Positive People” Building Better Opportunities project, funded by the Big Lottery and European Social Fund, seeks to help people who are unemployed or economically inactive to overcome their personal barriers to participation in training, volunteering, education and work. The programme helps individuals to increase their skills, experience and knowledge, enabling them to develop personally and move towards work, volunteering, education or training.  

We are looking for a Building Better Opportunities (BBO) Change Coach to support the programme on a full-time basis, joining us on a fixed-term contract until December 2021. This contract may extend, subject to funding.  

The Benefits 

- Salary of c£21,000 per annum
- Employers contribution pension scheme
- NHS Top-Up Healthcare plan membership for all staff
- Joining an organisation that is empowering Communities in Cornwall
- Welcoming and engaging work environment   

This is a fantastic opportunity to take on an exciting role where you can make a real difference in your community while sharing your expertise in coaching, training, education or employment.

You will have the chance to work with a diverse range of people, helping them to gain the skills and confidence needed to make a positive change in their lives.  

The Role 

As one of our Change Coaches, you will support the success of the Building Better Opportunities project. You will work with participants to understand their current situation, the barriers that they feel are preventing them from progressing forward in life and help them to develop the resilience and skills that will assist their progression towards a more fulfilling and rewarding life. 

You will manage a caseload of project participants and guide them through the project’s regular support and review process. You’ll develop and assist with the delivery of participant engagement activities, work with training, education and employment providers to help seek out opportunities for your clients, and be a regular check in point to ensure that participants progress.

Additionally, you will: 

- Foster relationships with the employer engagement services, job centres and directly with employers to support participants work-related journeys.
- Work with local partners, stakeholders and organisations to identify and recruit eligible project participants.
- Support the completion of project performance narratives and claims.
- Assist in the collection and generation of content and dissemination of project news, opportunities, success stories and information via social media channels.
- Show demonstrable experience and knowledge regarding the barriers facing disadvantaged individuals and groups and understand the steps required in the progression process.
- Provide advice and guidance in an equal opportunity setting with an understanding of the impact of multiple disadvantages can have on an individual’s aspiration for progression. 
- Work online and from home during the COVID-19 lockdown period until it is deemed safe to do otherwise.

About You  

To join us as a Change Coach, you will need:  

- At least one year’s experience in a similar role or a high-level coaching, social care, IAG, recruitment or community development qualification.
- Experience of coaching, mentoring, and supporting individuals to overcome barriers and achieve their goals.
- An understanding of coaching practice, client work, caseload management and client confidentiality processes.
- Familiarity with dealing with vulnerable people who may have experienced a level of personal trauma.
- A practical understanding of complex project delivery across multiple organisations/partners.
- Knowledge of community activities, workshop delivery, participation facilitation and client engagement.
- An understanding of Health & Safety legislation, risk assessment, and good practice within a community charity setting.
- Sound IT skills, including the full Microsoft Office suite, and experience of using CRM databases.
- Experience of managing client caseloads in line with project targets.
- Experience of working with partner organisations to achieve mutual outcomes. 
- Secure access to the internet and the ability to work from home (when required due to COVID-19).

Other titles for this role may include Community Support Worker, Community Engagement Co-ordinator, Support Worker, NEET Support Worker, or NEET Project Officer. 

This is a full-time role, working 37.5 hours per week. 

The closing date for applications: Monday 29th June 2020
Interviews will take place: week commencing 6th July 2020

Please note: a minimum of two references and an Enhanced Disclosure and Barring service (DBS) check will need to completed before the successful candidate can take up their position.

So, if you’re seeking your next step as a Change Coach, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.