Suttons Transport

(TA054) Transport Operations Manager

Harwich | £Competitive

Job Function: Transport & Logistics
Industry Sector: Logistics, Supply Chain & Distribution

Here at the Suttons Group, a long standing and successful global logistics provider, we have the opportunity for an Operations Manager to join our expanding team based in Harwich, Essex.

As an Operations Manager at Suttons, you’ll be fundamental to the continual delivery of high quality, cost effective, international logistics services maximising the safety, commercial and financial performance of the operation. You’ll be influential in achieving our objectives in line with Safety, Quality, Cost, People, Delivery and Cost targets.

You’ll be fundamental in the continual drive to achieve and sustain 'best in class' operational performance within budget whilst delivering 'continuous improvement' initiatives and ensuring all health & safety targets are exceeded.

A successful candidate will be looking at a salaried base of around £40,000 to £50,000. Suttons operate a very healthy car allowance with 33 days holiday (25 + bank holidays).

We’re looking to move quickly on this role so please ensure you read the details below, have the relevant experience and complete the application process.

We hope to see you at Suttons.

Experience and Knowledge:

• Experience: CPC qualified and any further relevant qualifications would be advantageous.
• Operational experience
• A strong knowledge of transport and Health & Safety legislation is crucial to the role to ensure that all operational practices are in line with Company Health & Safety policies and to ensure that regular Health & Safety audits are conducted.
• Good organisational skills and effective communication skills will be essential in order to deal with staff/customers at all levels within this busy environment.
• People Management skills, Good understanding of operations, Commercially & operational focused

• Ownership of one or more customer relationships and conducting Customer review meetings.
• Develop an understanding of all direct reports roles and be responsible for the performance and succession planning for these roles.
• Leadership of the administration team, this will include creating a high performance environment and ensuring development plans are in place to maximise and identify ongoing growth opportunities.
• Ownership of commercial profit and loss for all contracts.
• Responsible for adherence to all H&S and compliance requirements.
• Ensure tachograph cards are downloaded for analysis weekly & that infringements are highlighted to drivers & appropriate action taken where required.
• To manage driver availability and authorise driver holidays/absences
• Take an active role in the wider business including projects, supporting other Operations Managers, implementations and business development in particular with existing customers.
• Ensure compliance of transport Legislation and that Company Rules and Regulations are adhered to, ensuring appropriate action is taken if these policies and procedures are not followed.
• Complete investigations into any failures relating to compliance, H&S breach, misconduct etc. and that conclusions and preventative actions are communicated to all parties involved
• Coordinate internal investigations into customer complaints ensuring that timely/full investigations are carried out and that conclusions and preventative actions are communicated to all parties involved
• Manage and plan for operational requirements against forecast and demand.
• Initiate changes designed to improve control and efficiency of traffic Department
• Produce reports on KPIs and Objectives as set at a strategic level.
• Supporting strategic projects and initiatives.

Personal Skill and Experience

• Excellent communication and leadership skills a relationship builder and a strong communicator
• Influential & intuitive
• Commercially & operational focused.
• Ability to build teams and internal relationships
• Ability to engage with customers and employees of all levels.
• Negotiation skills
• Presentation skills
• Experience of managing change and working with Trade Unions
• Excellent IT skills.
• Jobholder must be able to demonstrate strong reasoning ability through problem solving/decision making ability.
• Ability to plan, prioritise, work to deadlines, without supervision and on their own initiative.
• High levels of drive and enthusiasm.
• Meticulous in their approach.
• Dynamic and proactive.
• Numerate and IT literate.
• Experience of Microsoft Office would be advantageous.
• Learns quickly, able to develop a good knowledge of the organisation and its people.

Please note, all offers of employment are subject to valid Right to Work documentation, a Basic DBS check and Drug & Alcohol screening prior to start.

Suttons Group is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, colour, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, or any other status protected by law.