The Company
Health Partners is one of the largest Occupational Health providers in UK, established in 2002 by a group of Occupational Health Professionals, we deliver a comprehensive range of occupational health services across a number of sectors. We offer a full portfolio of occupational health services, combining them into bespoke programmes that suit individual organisation’s and their needs. We also provide innovative medical care training courses that give personnel the skills they need to handle medical emergencies.

Our business is expanding and diversifying and we are looking for an Operational Change Analyst to join the Musculoskeletal Team. The primary focus of this role will be documenting and overseeing existing standard operating process within our Musculoskeletal and Workplace Assessment Adjustments Service’s. Our Workplace Assessments and Adjustments Service (WAAS) provides expert musculoskeletal (MSK) and ergonomic assessments and advice for employees and managers. This will be a remote based role.

Duties and Key responsibilities:
-Developing, maintain and own the overall operational processes for Musculoskeletal and Workplace Assessment Adjustments Services;
- Improving efficiency & appropriate paperwork
- integrating the service with other parts of the business
- Work in partnership with the key internal departments to develop appropriate processes.
- Work with business development to support new business opportunities.
- Work in partnership with the key clients and 3rd party suppliers to monitor and enable the smooth service delivery within agreed parameters.
- Focus on the management of all non-clinical functions of Musculoskeletal and Workplace Assessment Adjustments Services and other related services.
- Lead on transition management, ensuring that business as usual is maintained during the transition and the changes are effectively integrated into the business.
- Support development of processes, procedures and audits to ensure a high-quality service.
- Work closely with IT, Systems Development, Project Governance, Governance, Client Relationships and Operational Teams to ensuring efficient integration with processes.
- Review and analyse internal and client management information to identify trends and opportunities for enhanced service delivery.
- Develop strong working relationships with internal key stakeholders - understand their point of view, culture and purpose and what the business is trying to achieve.
- Create an inclusive working environment where diversity is valued, and contributions are recognised.

Qualification and essential skills required:
- Recognised qualification in Project Management or equivalent experience of working within the project / change management area.
- Experience in Change & Process management.
- Experience of supporting the embedding of organisational structural change and new ways of working.
- Excellent verbal and written communication, presentation and reasoning skills.
- Good IT skills to include knowledge of Office 365, database systems and project management tools.
- Ability to work unsupervised.

Desirable skills:
• Experience of delivering complex projects and service redesign initiatives.
• Experience of Operational Management
• Experience of working in Project Management.
• Strong experience in Operational Change Management
• Background in the healthcare industry.

Benefits:
25 Days Holiday plus Bank Holidays, Auto-enrolment pension, Health Cash Back Plan, Perk Box

The information you have submitted will be held and used by us in accordance with the provisions of the Data Protection Act 1998 and all relevant subsequent legislation. This information will be held and processed for the purpose of personnel/payroll administration and statistical and business analysis. We will retain the forms of unsuccessful applicants for 6 months in accordance with current guidance.

We are an equal opportunities employer and we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.