Sports Centre Assistant
Carmarthen campus (Hybrid working with travel to other locations as necessary)
£20,092 - £22,254 per annum

- ABOUT US -

The University of Wales Trinity Saint David (UWTSD) is an employment-focused university, dedicated to ensuring students from diverse backgrounds develop the academic knowledge and practical skills to thrive.

We offer innovative teaching, state-of-the-art equipment and superb support across a wide range of learning locations and courses.

Recognised for our friendliness, UWTSD ranked 1st in the UK for Courses and Lecturers in the Whatuni Student Choice Awards 2020.

We are now looking for a Sports Centre Assistant to join our Sports Centre team at our Carmarthen campus. This is a full-time position working 37 hours per week.

- THE ROLE -

As a Sports Centre Assistant, you will play a vital role in the running and day-to-day management of our Sports Centre on our Carmarthen campus.

Providing a visible presence, you will proactively engage with customers and provide key support to the Sports Centre Manager. Specifically, you will help to plan, develop, implement and market events and activities run by the Centre.

Additionally, you will undertake a range of administrative activities in support of the wider Estates function. This will include accounting, recording and ordering of stock, handling written complaints and other admin activities such as recording time and attendance and staff leave and sickness.

- ABOUT YOU -

To be considered as a Sports Centre Assistant, you will need:

- A Level 2 Gym Instructor or equivalent qualification
- Experience of working in a customer service environment, preferably sport/leisure related including dealing with demanding customers and handling complaints
- Experience of running fitness induction sessions, creating member programmes, and dealing with fitness-related enquiries
- Experience of supervising casual staff
- Experience of planning day-to-day delivery of service
- Experience of setting and maintaining standards
- Recognised First Aid at Work and Automated de-fibrillation qualifications (or the ability to achieve these)
- Good standard of written and numeracy skills

- BENEFITS -

- Annual leave entitlement is 28 days’ annual leave per year, plus 8 bank holidays and 4 University closure days

Our employees get access to a great pay and benefits package in recognition of their valued contribution including:
- Good pay and conditions; as an accredited living wage employer, we offer competitive pay
- Pension scheme membership from USS to provide benefits for you and your family
- Family-friendly policies that provide for flexible working, including additional paid maternity and paternity leave
- Career and development opportunities, including support to gain further qualifications
- Support for mental health and wellbeing, including occupational health and counselling support services
- Staff discounts on a range of products and services
- Travel schemes, including the cycle to work scheme

Other organisations may call this role Sport Assistant, Gym Assistant, Sports Assistant, Leisure Centre Assistant, Fitness Centre Assistant, or Leisure Assistant.

So, if you’re seeking your next challenge as a Sports Centre Assistant, please apply via the button shown.

Please note, this application process does not include the option to submit a CV. Therefore, your application will be assessed based on your answers to the application questions only and, in particular, your Supporting Statement.

Closing date: 27th October 2021, 11:59pm