Inbound Call Handler

We have an exciting new project, and are looking for people to be part of the team.

Are you customer focused? Do you have customer service experience?

This role involves taking inbound calls on behalf of our client. Dealing with customers, troubleshooting, database management. You must be polite and courteous. Good at listening and asking questions in order to provide the best customer service.

Experience in a phone based role is not essential, but would be advantageous. Full training will be given.



About The Telemarketing Company

We are one of the UK’s leading outbound telemarketing agencies, with over 30 years of history. We have around 180 in our team, with a wide range of nationalities and backgrounds. We are family owned, with a professional but friendly and supportive team environment and we hold Silver “Investors in People” accreditation. We are proud members of the Brighton Real Living Wage campaign.

We represent world-class clients (many of which are household names) and we uphold their standards whilst delivering great results and helping them to grow.

We develop and support our people to be that best that they can, whether they join with lots of skills and experience or not. We offer ISM accredited training, ongoing coaching, development and promotion opportunities, incentives and bonus schemes to take you beyond your basic salary. All staff also receive access to online wellbeing and training platforms.

Our location in the Centre of Brighton, with the seafront on our doorstep is convenient for local transport and a great place to work.

Please check our website and our Indeed and Glassdoor pages to see what our people say about working for The Telemarketing Company.

How to apply

Please send us your CV by hitting apply now.

If you have any questions, please call 01273 765000 option 0 and ask for The Recruitment Team