Call Centre Associate

Birmingham | Annual + Bonus

Employer: Bunzl UK and Ireland
Sector/Specialism: Sales

Telesales Executive
Location: Gravelly Birmingham
Working Schedule: Monday - Friday
Salary: £21,000 + Bonus

Bunzl Cleaning & Hygiene Supplies is the UK’s leading supplier of janitorial, cleaning, and hygiene products. As part of the Bunzl plc, one of the fastest-growing international distribution and outsourcing groups, we’re able to provide our customers with the most cost-effective and competitively priced solutions for their cleaning and hygiene needs, in addition to the very best in customer service.

Job Role
To achieve sales and profit targets by the acquisition of new customers, reactivation of nil & low spend customers. Generate sales, market products and services by phone, answers incoming customer calls and make outgoing sales calls,

Main Duties

Make scheduled calls in accordance with the telesales diary to generate new business and new customers, ensuring all potential opportunities and enquires are captured and converted into sales
Grow and develop sales within a defined portfolio against targets, working with other sales staff to achieve maximum potential
Analyse customers and make contact with key contacts to win business and grow sales
Successfully support and execute company promotions
Seek to extend contact and ingress into the customer by identifying key decision makers
Seek referrals within wider business, associated companies or partners.
Accurately maintain customer contact database
Deal with all customer requests and service information promptly, efficiently and courteously, ensuring appropriate follow-up is completed and logged on the CSR
All quotations to be completed within 1 hour or advising customer of completion timescales. All information logged onto the tele sales diary
Identify and log customers
Manage out of stock items by communicating with purchasing and advising customer accordingly.

Experience
Customer Sales Role Experienced, Verbal Communication, Telephone Skills, Attention to Detail, Ability to Track Leads, Accuracy, Patience, Ability to Meet Goals, Interpersonal Skills, Teamwork

Company Benefits
28 days holiday (including bank holidays), increasing to 33 days after 5 years’ service, with an option of buying up to 5 days extra per year
Company sick pay
Bunzl Save as you Earn Sharesave Scheme
Enhanced Maternity and Paternity pay (dependant on length of service)
Comprehensive Learning and Development offer- YELP (your E-Learning Portal)
Bunzl Personal Pension Plan.
Employee Benefits

If you’re ready to work in a team environment alongside talented people who take pride in delivering great results, apply today!

Bunzl supports the principle of Equality and Diversity in employment wholeheartedly and opposes all forms of unlawful or unfair discrimination on the grounds of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. We believe that it is in the company’s best interests and those of all who work in it, to ensure that the human resources, talents and skills available throughout the community are considered when employment opportunities arise.If you have a disability or special need that requires support or adjustments to working or interview arrangements, please let us know.