The company
Yusen Logistics is working to become the world’s preferred supply chain logistics company. Our complete offer is designed to forge better connections between businesses, customers and communities - through innovative supply chain management, freight forwarding, warehousing and distribution services. As a company we’re dedicated to a culture of continuous improvement, ensuring everyone who works with us is committed, connected and creative in making us the world’s preferred choice.

We are looking for a Supply Chain Key Account Coordinator to be based at our Tilbrook site (MK7 8BN).

The position holder will have an opportunity to work in a dynamic Supply Chain Management environment responsible for providing an excellent Freight Forwarding service to Yusen’s Key Account clientele. As a key Accounts Coordinator, you will develop specialist knowledge of the industry and work closely with team members, clients and suppliers.

The role will offer a salary of up to £25,200 with the opportunity to work from home up to 3 days per week (subject to business requirements).

Key responsibilities:
1. Operations
• Plan, schedule, book and manage daily container movements on behalf of client
• Process accurately and courteously all daily operational requirements and enquiries from client
• Communicate and escalate all relevant information to team members
• Ensure total accuracy of all information and high standards of operational service are always met
• Observe deadlines and SOP
• Participate in Team Meetings

2. Administration
• Generate and maintain worksheets detailing daily movements
• Record accurately any information provided by client and supplier
• Maintain systems with accurate and real-time data

3. Financial
• Complete the weekly & monthly client billing processes which includes the accruing of all applicable supplier costs and the raising of all applicable invoicing to the client
• Approve for payment or dispute with supplier invoices received
• Monitor and control potential additional costs ensuring Team Leader and or Manager are made aware
• Always monitor accuracy and validity of client/supplier tariffs ensuring total accuracy of all information
• Complete the weekly financial reports which includes commenting on job file Profit & Loss, Profit movements & Aged Revenue for review and sign off by Team Leader and Manager

Key requirements:
- Experience from an administration and/or customer service environment (experience in logistics or freight forwarding would be a bonus)
- Proactive and flexible approach
- Excellent customer service and stakeholder management skills
- Ability to prioritise and work under pressure
- Attention to detail
- Excellent communication skills (written and verbal)


We thank all applicants for their interest, however, only those under consideration will be contacted.

Yusen Logistics is an equal opportunities employer, who encourages applications from all suitably qualified and eligible applicants regardless of their personal circumstances. We make our recruiting decisions solely based on the skillset and experience. Diversity allows us to create an inclusive environment, where our employees can strive and grow their potential.