Business Support Administrator
Nottingham
Full time, permanent

We’re Air IT, an incredible MSP with the history and expertise to provide an amazing array of services and a bright future ahead of us.

We’ve grown a lot since our beginning back in 2005. We’re proud to have brought together nine leading companies as a family, with more on the horizon. Now, with an office presence across the UK, we are extremely honoured to have been recognised with a range of regional, national and industry awards for growth, innovation, dedication and success throughout our journey.

Excited for our future, we’ve got a great mission and vision and a clearly defined strategy to empower our teams and make sure we can bring out the best in our people to provide unrivalled IT and Cyber Security support, solutions and services to local SMEs, nationwide. And this is where you come in.

We’re now looking for a Business Support Administrator to join us, adding to our pool of knowledge and delivering great results for our clients.

The Role

Facilities support is integral to the successful running of our Nottingham office, as well as completing regular tasks you will need to respond quickly to ad hoc requests from all levels of the business.

As a Facilities Administrator, you will be responsible for:
- General office administration responsibilities
- Enquiries line & door answering where required
- Accommodation/travel booking - tickets via CW or email
- Monthly Crewhu reward ordering
- Creating & updating process documents
- Uniform ordering, stock control and distribution
- Supporting staff events (Bookings/attendee management/admin/catering)
- Meeting room booking management (resolving conflicts/visitor bookings)
- Visitor experience (As and When required) - Parking/catering/welcome screen/meet & greet

Staff stock ordering (refreshments/stationery etc)

- General upkeep/maintenance reporting (booking repairs/additional cleaning etc)
- Assist with local weekly/monthly fire alarm/emergency checks
- Liaise with suppliers & contractors

About You

To join us as a Business Support Administrator, you will need:

Required
- Excellent customer service skills
- Recent experience of Office 365 suite
- The ability to innovate and work to deadlines
- The ability to work effectively independently and as a team player
- Excellent writing skills and the ability to multi-task
- Confidant dealing with all levels of staff through out the business
- Great problem-solving abilities

Desirable
- First Aid certified
- Full clean UK driving license

The Benefits
- Attractive remuneration packages (we prefer to talk face-to-face about your needs)
- Benefits such as health insurance, tiered pension, childcare vouchers, and mileage allowance
- Perks including quarterly and annual staff awards, funded social events, referral bonuses,
- Green travel scheme, discounted broadband, subsidised gym membership and complimentary sports tickets
- Excellent learning and development opportunities
- A focus on health, wellbeing, inclusivity, and diversity
- Hybrid and flexible working forming the keystones of our future working

We are a team that radiates strength, constantly evolving ready for the next phase in our evolution. A big focus for us is growing together and we believe that fantastic opportunities for personal growth are key to this, offering job security, career progression, help and support. A sneak peek will show you that we also put an emphasis on the fun side of our business, celebrating the commitment and hard work our teams have put in.

So, if you have excellent customer service and problem-solving skills this is your chance to get on board with an ambitious and successful business as we continue to make a big impact in our industry sector.

Other organisations may call this role Support Administrator, Business Co-ordinator, Order Processor, Business Support Assistant, Customer Service Executive, Customer Support Assistant, or Order Processor.

We are also interested in hearing from those with experience as a Customer Service Advisor, Customer Care Advisor, Customer Support Executive, or any other customer-centric, support-based role.

Air IT are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all. We believe this is the only acceptable way to conduct business and the more inclusive our environments are, the better our work will be.

So, if you’re seeking your next challenge as a Business Support Administrator, please apply via the button shown. We look forward to hearing from you.

Air IT are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all. We believe this is the only acceptable way to conduct business and the more inclusive our environments are, the better our work will be.