Service Manager
Banbury, Oxfordshire

Together we can make a real difference

Belonging to the Royal Voluntary Service community means inspiring volunteers to support the nation’s health and wellbeing. It means tackling the most pressing social issues in a workplace full of opportunities.

Through the gift of voluntary service, our volunteers provide much-needed support for over-stretched public services. They work at scale in the NHS, freeing up staff to dedicate more time to patient care and within communities to give practical help and support to people when they need it.

Our people are a welcoming team of individuals from every background who support one another to be their best. They are also some of the country’s most compassionate and dedicated people who step forward to help make society better connected and more inclusive - where everyone can thrive.

We’re now looking for a Service Manager to join Cornhill Community Centre on a fixed-term, full-time contract until 31st March 2023.

Your role

As the Service Manager, you will lead and manage activities within of our Cornhill Community Centre in Banbury.

The Community Centre offers a range of activities and provides older people with the opportunity to socialise, build friendships and maintain their independence and wellbeing.

To accomplish this, you will lead and manage the provision of activities, ensuring the day to day management and effective co-ordination of staff and volunteers. You will ensure that clients in the community can access full use of the service.

Through your effective income generation activities, you will ensure the future financial viability of the Centre. You will promote room hire, support café and food income, raise income from activities and events and undertake ongoing community fundraising.

In this key role, you will:

- Recruit, train and oversee the day-to-day co-ordination of staff and volunteers
- Work with other Service Managers, including our Dementia Oxfordshire Service Manager
- Monitor the service budget, specifically service income and expenditure
- Support our community fundraising activities both locally and nationally
- Ensure the service is compliant with all the necessary policies, procedures and regulations
- Undertake general administrative duties

Interested? To be considered, you’ll need:

- Experience at management level within a similar commercial service type
- Experience of building positive relationships with partners and stakeholders
- Experience of using basic data to monitor trends
- Knowledge of local steering groups, any associated groups, the committee/landlord representative, community centre entertainment providers and Social Care bodies
- Excellent communication skills
- The ability to act on your own initiative
- The ability to proficiently use standard IT systems

This role will require a DBS check.

Why you should join our team

We’re proud to be in the top 25 not-for-profit organisations to work for in the UK, based on ratings from Indeed. As a valued employee at Royal Voluntary Service, you will benefit from the following:

- A salary of £23,114 per annum
- The chance to make a positive, lasting impact that changes lives, communities and society
- An employee benefits package that gives access to an exclusive rewards website, 24-hour doctor line, financial support with dental/optical and other therapies
- A free and confidential employee assistance programme with up to six face-to-face sessions built-in
- Opportunities to discuss flexible working
- Access to award-winning e-learning and development
- Opportunities to develop new skills and progress your career
- A great pension scheme
- Enhanced Family Leave schemes
- Six weeks company sick pay
- 25 days’ holiday (pro rata) plus paid statutory Bank Holidays (pro rata)

How to apply

If you think you’d succeed as our Service Manager, please select the apply button shown to be brought through to the application process.

The closing date for applications is the 10th August 2022. We reserve the right to close this vacancy early should sufficient applications be received.

This is a full-time role working 35 hours per week.

This role involves some limited travel across a local geographic area. It is expected that the post-holder be flexible efficient with their time and utilise video conference facilities and face to face interchangeably. Some weekend and evening work may be required.

Here at Royal Voluntary Service, we're committed to equality, diversity and inclusion. We want to be a charity that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, physical or mental ability, ethnicity and perspective.

We prefer to hire people directly, but we do have a preferred supplier list for when we need a helping hand. We'll be in touch directly if we need you!

This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Other organisations may call this role Community Service Manager, Community Support Manager, Volunteer Supervisor, Volunteer Team Leader, or Charity Project Manager.