Helpline Advisor

| £21,893 - £24,176 (pro-rata)

Employer: Beat
Sector/Specialism: Charity

Helpline Advisor

Number of positions: 7
Contract: Permanent
Hours per week: 25
Salary: £21,893 - £24,176 (pro-rata) plus a 3.5% shift increase. (£16,660 - £18,398 actual annual salary for 25 hours) Upper end for 3+ years experience in a helpline role. Salary offer would be confirmed prior to interview.
Closing date: 18th July 2022

Work as part of Beat’s services team giving advice, information and support to people experiencing eating disorders and their friends, family and supporters.

This is a key role in our Helpline team. Our Helpline team is available 365 days of the year.

The role will be varied, supporting responding to an increasing number of contacts across all channels which include telephone, webchat, email, online peer support groups and support through social media, working collaboratively with Beat's services teams.

Helpline Advisors receive training every month and regular internal, external supervision and coaching.

If you enjoy working in a varied, fast paced, remote environment and want to help Beat support those with eating disorders and the people who support them please consider applying for this role.

Beat offers 5.25 weeks of annual leave + bank holidays which increases after 2 years, by a day a year to a maximum of 6 weeks. Additionally Beat provides membership of a Cash Plan Scheme to all employees and offers flexible working.

To apply, please select the apply button shown to download and complete the application form from the website. Completed application forms should be uploaded by 9am on Monday 18th July 2022.

If you have difficulty accessing or using this version of the application form or need to apply with a CV, please contact us before applying.

Please note we cannot accept CVs except by prior arrangement.

(Please submit your application as soon as possible as we reserve the right to change the closing date of our vacancies.)

This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.