Head of National Accounts - Affinity
Leatherhead, Surrey

- Starting salary £65,000 per annum depending on experience
- Home Based
- 25 days’ annual leave
- Incentive scheme

About Us

Premium Credit is one of the leading insurance premium finance providers in the UK and Ireland, lending over £4bn to over two million customers with a Trustpilot score of 4.6/5. This is an exciting time of growth for us, and we need a partner focussed and commercially astute Head of National Accounts to help us deliver our strategy and continue this success. With a 4.2/5 Glassdoor rating, this is a great opportunity to develop a varied and rewarding career with a company that supports and invests in its people.

What we offer

We pride ourselves on offering an inclusive and supportive working environment where employees can thrive and a culture that encourages people to develop and evolve.

Our excellent benefits package also includes:

- Incentive scheme
- Pension
- 25 days’ holiday in addition to bank holidays
- Life Assurance
- Income Protection
- Private Medical and Dental insurance
- 24/7 access to Employee Assistance Programme
- Mental Health First Aiders

If you are keen to make a positive impact in our business and with our partners, we would love to hear from you.

The Role

As Head of National Accounts - Affinity, you will develop and manage long term, strategic partner relationships with Top 30 Major Partners, focused on building deep partner relationships at a senior level, setting a vision around strategic initiatives and delivering on core KPIs.

You will be responsible for promotion of high-quality sales, supply and customer service processes to all strategic partners. In addition, you will be responsible for leading and owning the implementation and onboarding of new strategic partners through to launch.

Your role will also involve:

- Facilitating and resolving general day to day partner queries and issues, ensuring Partner complaints are resolved quickly and effectively
- Upselling and cross selling opportunities to partners that meet customer’s needs
- Understanding partner’s data requirements including the provision of MI packs, performance enhancing MI and private credit data
- Managing our partner’s access to digital tools including removing friction from the digital customer journey
- Implementing, developing and continually review processes, ensuring their effectiveness and efficiency
- Remaining aware and informed of regulatory changes, ensuring these are applied appropriately to maintain service for the partner and compliance for both the partner and Premium Credit

About You

To be considered as the Head of National Accounts, you will need the following:

- Customer focussed and have a track record of delivering excellent service to drive commercial performance
- The ability to build successful working relationships, engage and influence others to deliver results
- Experience of selling insurance or other related products and services into insurance brokers
- Demonstrable experience of building and managing profitable and long-term business relationships
- Experience of selling premium finance solutions
- Knowledge of secured and unsecured consumer lending
- Commercially astute and strong decision making
- Financially literate with experience of budgeting, reporting and forecasting
- Experience of producing accurate and engaging management reports and board packs

Financial services experience at either an Insurance Broker, Finance Company or Bank would be highly beneficial to your application. Experience in a regulated environment would also be beneficial.

Webrecruit and Premium Credit are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.

This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.