Internal Sales Engineer
Warrington, Cheshire (Office/Field-Based)

About Us

Part of a long-established group, Gemü Valves is a market-leading supplier of valves and control products to the process, water, bio-pharmaceutical and semiconductor industries.

Our group employs more than 1,100 people in Germany alone with over 1,900 employees worldwide. Manufacturing is carried out at six manufacturing sites in Germany, Switzerland, China, Brazil, France and the USA. From Germany, we co-ordinate our global marketing with 28 subsidiaries, and with a large distributor network in over 50 countries, our group is active on all continents.

Our British subsidiary has been based in Warrington since 1981 and comprises an Internal & External Sales, Admin and Marketing team who work alongside the Gemü factories overseas to service the GB market.

We are now looking for an Internal Sales Engineer to join our Internal Customer Support Team on a permanent, full-time basis.

The Benefits

- Salary of £25,000 - £27,000 per annum DOE
- Discretionary Bonus scheme
- Private health cover and company sponsored auto-enrolment pension
- 20 days’ holiday (rising to 30 with service) plus Bank Holidays

This is a fantastic opportunity to for a professional individual with strong customer service skills to kickstart a rewarding career in sales with our well-established organisation.

You will have the chance to join a company that puts their employees at the heart of everything we do. You will become a talented and valued member of our team because we will invest in you and give you all the tools you need to succeed.

So, if you want to be part of a dynamic and growing team and help to take GEMÜ Great Britain to the next level, apply today!

The Role

As an Internal Sales Engineer, you will act as the first point of contact to all incoming customer enquiries.

You will answer and transfer calls in a professional manner and deliver excellent customer service to all customers, staff and management by telephone and email. You will also communicate with customers online via the eCommerce store and webchat function.

Ensuring the customer makes the right selection of products for their application, you will follow enquiries through the sales cycle from initial enquiry, to order process and finally to the delivery of the products to site.

What’s more, you will be given the opportunity to make occasional visits to customers, Gemü manufacturing sites and even to attend exhibitions.

About You

To join us as an Internal Sales Engineer, you’ll need:

- A strong focus on customer service
- Excellent verbal and written communication skill
- To be highly motivated with good organisational skills
- Proficiency in IT, including CRM and ERP systems, Microsoft Word, Excel and Outlook

Other organisations may call this role Technical Sales Engineer, Technical Sales Rep, Technical Sales Manager, Area Sales Engineer, Regional Sales Engineer, Pre-Sales Engineer, Technical Sales Executive, or Technical Pre-sales Consultant.

Webrecruit and Gemü Valves are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.

So, if you are ready to join us as an Internal Sales Engineer, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.