Presales Product Specialist

Burnley | Up to £32,000 DOE

Employer: Process Instruments
Sector/Specialism: Sales

Presales Product Specialist
Burnley, Lancashire

The Company

Process Instruments (UK) Ltd. (Pi), is an award-winning company that provides high-quality water analysers to all water related industries including; drinking water, waste-water and industrial water across the globe. Pi has been growing at an average of 20% a year for 12 years (excluding Covid years) and doubles in size every three to four years.

Our solutions include our market-leading analysers that combine traditional instrument capability with class-leading controls and Water 4.0 cloud based, remote access solutions.

We are now seeking a Presales Product Specialist to join our dedicated team on a full-time, permanent basis and provide vital support to our clients and the sales process.

The Benefits

- Salary of up to £32,000 DOE
- Discretionary bonus based on company performance
- Develop a rewarding career with an established and rapidly growing business
- Increase your knowledge of a fast-moving industry
- Ongoing training, so you can be the best you can be

If you are an experienced technical professional, this is the ideal role in which to diversify your skillset and advance into a new, engaging field.

We’ll support you to gain the skills you need to thrive through on-the-job training and guidance so that you, in turn, can support our team to maximise sales. Your existing experience will be the foundation for an array of new skills that will lead to a rewarding and successful new career.

What’s more, with the possibility of earning significant performance-related bonuses, there has never been a better time to embark on a career with us. We can’t wait to hear from you!

Your Role

As a Presales Product Specialist, you will provide exemplary service and support to the customer journey, ensuring new and repeat business opportunities.

Identifying and evaluating new customers, you will maintain and develop existing relationships via phone and email.

You will accurately process quotes and customer orders, developing technical solutions to their problems and assisting with installation and servicing queries.

Additionally, you will:

- Assist in creating presentations, marketing materials and manuals
- Analyse data to create reports and track spending habits and cycles
- Work alongside the Business Development Managers to ensure continuity of communication with customers

About You

To be considered as a Presales Product Specialist, you will need:

- Experience in a technical role with particular focus on Water/Instrumentation/Chemistry/Engineering
OR
- A degree in an engineering or science related discipline

Other organisations may call this role Account Executive, Client Account Manager, Sales Account Manager, Technical Account Manager, Sales Co-ordinator, or Customer Account Manager.

Webrecruit and Process Instruments are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.

So, if you’re ready for a fantastic career move into a Presales Product Specialist role, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.