Receptionist - Patient Services (Part-Time)
Yeovil, Somerset

The Organisation

As a well-loved and established medical practice, our client is situated in the busy town of Yeovil on the Somerset/Dorset border.

They are now looking for a Receptionist to join them on a permanent, part-time basis working 24.5 hours per week over Monday, Tuesday and Friday.

The Benefits

- Salary of £19,064.76 pro rata rising to £19,876.20 pro rata upon completion of satisfactory trial period
- Friendly work environment
- Play an important role in the smooth running of our client’s practice
- Develop your career in healthcare with an established organisation

This is an excellent opportunity for a customer-focused individual with experience of working with the general public to join our client’s established organisation.

In this highly rewarding role, you will play a crucial part in the smooth functioning of the NHS by helping our client’s patients receive the best medical advice possible.

So, if you have been looking to join an incredibly friendly and supportive team, whilst maintaining a healthy work-life balance, this is the chance you’ve been waiting for.

The Role

As a Receptionist, you will supervise the practice reception, providing excellent customer service for patients and visitors, whilst completing a range of administrative duties.

Acting as the first point of contact, you will provide a call handling service to patients and respond to in-person queries, as well as registering patients and booking appointments.

You will update computer records using online and clinical systems, ensuring the GPs have access to the relevant patient information.

Additionally, you will:

- Manage incoming post
- Ensure the waiting area remains tidy
- Provide patients with information on results

About You

To be considered as a Receptionist, you will need:

- Experience of working with the general public
- A caring and positive approach to queries
- The ability to communicate sensitively with both staff and patients
- Basic keyboard skills
- Exceptional organisational skills
- An excellent telephone manner
- Good customer service skills
- Numeracy skills
- At a minimum, GCSEs (or equivalent) at grade 4 - 9 (C- A*) in English and Maths

Ideally, you will have experience of working within the NHS or similar health care setting and an awareness of clinical systems such as EMIS used in General Practice and/or the NHS.

A European Computer Driving Licence would be beneficial to your application, as would proficiency Microsoft Office would also be desirable.

Other organisations may call this role Office Assistant, Secretary, Surgery Receptionist, Front Office Administrator, Administrator, Admin Clerk, or Reception Assistant.

Webrecruit and our clients are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.

So, if you are looking to develop your career as a Receptionist, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.