Customer Account Manager (Golden Hooves)
Home Based (in the UK)

About Us

First Milk is a wholly British farmer-owned dairy co-operative with a vision to create value for members by delivering long-term prosperity in the form of success, profitability, security and wellbeing.

Owned by the family farms that supply us with milk and invest capital in the business, we produce award-winning cheddar, regional cheeses and dairy ingredients, as well as marketing fresh raw milk to many other UK dairy processors.

We work together as one team, with a relentless focus on efficiency and quality, to deliver competitive total returns to our farmer members. We put customers at the heart of our business, creating value through strong, long-term partnerships.

Golden Hooves is a business extension of First Milk that provides a platform for sales direct to consumers via a franchise on-farm milk, dairy and produce vending operation. Golden Hooves provides consumers with quality, ethical and sustainable produce that they can trust and access locally. It allows people to buy wholesome food from easy to access, self-serve machines based on our members’ farms where the fresh milk is produced, who are using regenerative methods to nourish the earth.

We’re currently looking for a Customer Account Manager to join our Golden Hooves Team on a permanent, full-time basis.

The Benefits

- A competitive salary

This is an excellent opportunity for a sales professional to join our outstanding farmer owned dairy co-operative and help us promote our Golden Hooves product range.

If you’re passionate about products with a story, this is a unique opportunity to sell not only our incredible dairy products but the regenerative and sustainable practices our farmers use.

So, if you’re looking for a role where you will have the opportunity to sell high quality products that protect both local farmers and the environment, this is the perfect position for you.

The Role

As a Customer Account Manager, you will support the delivery of our Golden Hooves branded products by growing and building partnerships in the independent retail sector.

You will identify opportunities to roll out Golden Hooves products into new channels and grow business with current First Milk customers.

Providing excellent account management, you will deliver marketing and customer business plans to ensure profitability and effectively respond to enquiries.

Additionally, you will:

- Track progress against business plans
- Report on commercial performance

About You

To be considered as a Customer Account Manager, you will need:

- A minimum of five years' business development and account management experience
- A proven track record of building effective relationships
- Experience of delivering end-to-end sales and overseeing the full sales pipeline
- Experience in the FMCG and/or food sector, particularly selling to wholesalers
- Commercial and financial acumen

Other organisations might call this role Account Manager, FMCG Sales Executive, FMCG Account Manager, Customer Success Manager, Sales Account Manager, or Relationship Manager.

Webrecruit and First Milk are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.

So, if you have the passion to grow our exceptional product range as a Customer Account Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.