Account Manager

London | OTE from £52,500 upwards

Employer: First Mile
Sector/Specialism: Sales

Account Manager
London, UK

Description

First Mile are one the UK’s fastest growing environmental businesses; helping over 29,000 UK businesses recycle better, use greener energy and get carbon data on all of their achievements.

We have an amazing opportunity for an Account Manager to join our successful commercial team based in London, UK.

The Job

You will be an Account Manager responsible for managing and growing a portfolio of our business customers. That means making sure your accounts are getting maximum value from their First Mile service, building brilliant relationships with the key people within your accounts, as well as finding and closing opportunities to grow revenue from your accounts.

What you need to be able to do:

- Monitor and interpret reports on service, spend and environmental performance for your accounts to make sure they are happy and getting full value from First Mile
- Build amazing relationships with the key people within your accounts
- Help your accounts with longer term strategy for environment and waste; building roadmaps to roll-out improvements in line with their needs
- Identify opportunities for revenue growth within your accounts
- Identify and escalate risks within your account portfolio, e.g., upcoming retenders or low satisfaction
- Write tender and proposal submissions where required for your accounts, to retain or add services
- Move quickly; customers expect reliable, prompt response from their account managers and deal cycles are short, so you need to be able to work at pace
- Collaborate freely and work as part of a team; our success as a team is because we collaborate constantly and support each other on solutions with information sharing
- Communicate with precision; our most successful account managers communicate clearly and concisely
- Understand numbers and excel; you should be comfortable with pivot tables and basic formulas in order to analyse reports and build margin calculators or similar

Requirements

Key Skills Required:

- Outstanding communicator - tailors the tone, message and approach to engage and liaise effectively with customers and other team members
- High energy, positive thinker, sees challenges as an opportunity to do things differently or better
- Able to work in an entrepreneurial environment and demonstrate commercial awareness
- Is driven and enthusiastic, which encourages commitment from others
- Creative, able to innovate and improve our proposition
- Desires responsibility, with a strong sense of accountability

Experience needed:

- Proven account management experience, preferably in a B2B environment
- Demonstrable ability to meet and/or exceed determined sales and activity quotas
- Strong business language communications skills (face to face, telephone and email)
- Experience implementing new customer strategies and projects

Benefits

- OTE from £52,500 upwards
- 25 days’ holiday (plus bank holidays) as well as an extra day for each complete year of service
- A £60 a month allowance to spend on you. If you want a gym membership, loads of cookies, to pamper yourself or to pay for a flight it is totally up to you!
- Head Office in the heart of Soho, a minute’s walk from Oxford Street
- Lots of drinks, food, socials, events throughout the year.
- But most importantly, a fun, positive, collaborate workplace in which you can learn, working for a rapidly growing, multi award-winning business in a sector that has never been more important

To apply for the role of Account Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.