Administration Support Officer (Development Team)

Moira | £24,918 - £26,584 per annum

Employer: The National Forest
Sector/Specialism: Secretarial, PA & Administration

Administration Support Officer (Development Team)
Moira, Leicestershire (with flexible working)

About Us

This is a crucial moment in the development of both the National Forest and the National Forest Company, with a new 25-Year Vision for the National Forest, a new Corporate Plan for the Company, and a renewed focus and purpose in light of the urgency of climate change. 200 square miles, three decades, 9 million trees planted, and forest cover having increased from 6% to 22% - we have a track record of making things happen.

The National Forest is one of the boldest environmentally led regeneration initiatives in the country, and we are now looking to expand our team to put us on track to meet 33% forest cover by 2045. We believe trees are the catalyst for change, enabling nature, society, and the economy to thrive by working together. We believe a positive future is possible - and we can show it’s happening, here and now.

We are currently looking for an Administration Support Officer to join our Development Team, initially on an 18 month fixed term basis, working full-time 37 hours per week.

The Benefits

- Salary of £25,915 to £27,116 per annum
- Option to join Civil Service Pension Schemes arrangements
- 30 days’ annual leave and 10.5 days of public and privilege holidays
- End-of-year performance awards
- Learning and Development opportunities
- Flexible working
- Cycle to Work Scheme - typical savings on a bike can be up to 42%
- Gym discounts
- Employee Assistance Programme

This is a fantastic opportunity for an administrative professional with experience of providing high-quality customer service, to join our team.

If you’re passionate about environmental regeneration, we can offer you a highly rewarding role where your work will support tree planting, helping to grow a greener future and combating climate change.

What’s more, when you join us, you’ll discover a friendly team with great learning and development opportunities to ensure your career goes from strength to strength, so don’t hesitate, apply today!

The Role

As an Administration Support Officer, you will support our income generation and fundraising activities, administrating our product and donation schemes.

Overseeing our tree planting donation scheme, you will provide excellent customer support, accurately manage our CRM system and reconciling all payments received.

Supporting our fundraising activities, you will monitor our branded products inventory, manage campaign mailing lists and reconcile monthly income and Gift Aid submissions.

Additionally, you will:

- Acknowledge Just Giving Page creations
- Log and respond to all customer enquiries
- Provide secretariat services

About You

To be considered as an Administration Support Officer, you will need:

- Proven relevant experience of providing high-level administrative support
- Experience of providing excellent customer service to stakeholders and the public
- Experience of minute-taking at senior-level meetings
- Experience of maintaining complex work systems, spreadsheets and financial data
- Good working knowledge of Microsoft Office suite, particularly Word and Excel

Ideally, you will have experience of working in the charity sector and using CRM databases with an understanding of data protection.

Applications for this role will close when we have a sufficient number of applicants.

Other organisations might call this role Fundraising Administrator, Customer Service Administrator, Administrative Assistant, Administrator, Donations Administrator, Charity Database Administrator or Charity Administrator.

Webrecruit and The National Forest Company are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.

So, if you’re looking for a rewarding career with an organisation planting a greener future, as an Administration Support Officer, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.