Front of House Co-ordinator

London | £25,000 per annum

Employer: World Association Of Girl Guides And Girl Scouts
Sector/Specialism: Catering & Hospitality

Job Title: Front of House Co-ordinator - Pax Lodge

Location: London, NW3

Salary Range: £25,000 per annum

Contract Type: Fixed Term Contract

Contract Length: 2 years

Hours: The World Centre staff team work on a rota schedule, which covers day, evenings and weekends.

(Staff might be required to cover night shifts) 37.5 hours per week. Shift patterns - 7 a.m. to midnight

Closing Date: 4th December 2022 (17:00 GMT)

About Us:

Pax Lodge offers 77 beds of hostel accommodation (in single, double and dorm rooms), conference facilities, Gift Shop, international volunteering programmes and a wide range of event programmes. We accept female and male guests of all ages from across the world.

Pax Lodge is also one of four World Centres of the World Association of Girl Guides and Girl Scouts (WAGGGS), which is the place for members and families of the Girl Guides and Girls Scouts to meet.

About the Role:

To assist the Deputy World Centre Manager to ensure the smooth running of the hostel.

To establish and maintain a friendly and welcoming atmosphere for all guests and visitors.

Take accountability of the reception, accommodation, gift shop, conferences, dining room, meals, and events service of the Pax Lodge

About You:

Education: A good general education.

Experience: Experience of working in a front office environment in a hotel/hospitality/conference or similar setting

Skills:

- Proven administrative skills
- Good level of numeracy skills
- Ability to communicate effectively
- Good interpersonal skills
- Proven time management skills
- Fluent in English, written and verbal
- Good understanding of Microsoft Office
- Multitasking Skills

Attitude

- Flexibility, patience and ability to cope with changing priorities.
- Ability to live and work closely with a team.

Desirable:

- Active Guide/Scouts or have been in the past.
- Knowledge of WAGGGS, Guiding or Scouting.
- An understanding of diverse cultures and backgrounds
- An understanding of computerized booking or reservation systems
- An understanding of the principles of Health and Safety in the work environment
- Experience of working in a residential setting

How to apply

If you are interested in this position, please select the apply button shown to download the recruitment pack and submit your cover letter & CV.

We reserve the right to change the closing date depending on the number of responses received. Please submit your application as soon as possible to ensure it is considered in the selection process.

If you have a disability and can demonstrate that closing this post early would impact on your ability to submit an application in time, please contact our Human Resources team to request arrangements for an application to be submitted within the original time-frame.

A note for recruitment agencies

We prefer to hire people directly and have a preferred supplier list in place. We will be in touch if we need you.

*Applicants must already be living in the UK with the right to live and work in the UK.

This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Other organisations might call this role FOH Co-ordinator, Head of Front of House, Front of House Lead, or front of House and Facilities co-ordinator.