Registration Support Assistant

| £21,300 - £23,757

Employer: Gofal Cymdeithasol Cymru / Social Care Wales
Sector/Specialism: Public Sector

Registration Support Assistant
Cardiff or St Asaph (with hybrid working)

The Organisation

At Social Care Wales, we provide leadership and expertise in social care and early years in Wales.

Our vision is to make a positive difference to care and support for children, adults and their families and carers.

To do this, we lead on developing and regulating the social care workforce, service improvement, data and research to improve care.

We are now looking for a Registration Support Assistant to join our Registration Team on a permanent, full-time basis.

The Benefits

- Salary of £21,300 - £23,757 per annum
- 28 days’ holiday plus bank holidays (increasing with length of service)
- Extra days off between Christmas and New Year
- Local government pension scheme
- Flexi work policy
- Hybrid working
- Family leave policy

Do you have an eye for detail and an interest in processing data? Can you confidently answer queries and provide information over the phone? Do you want to join a friendly and supportive team whose work helps to protect the public in Wales? If so, we want to hear from you.

The Role

As a Registration Support Assistant, you will process applications for registration on to the Register of Social Care Wales.

Acting as their first point of contact, you will provide support to customers and respond to queries via phone, email and face-to-face.

Providing excellent administrative support, you will review, process and record information provided, ensuring that the requirements for registration are met and that details are accurate.

Additionally, you will:

- Update the personal and employment details of registered people
- Process payments for registration
- Collate information to assist the production of reports

About You

To be considered as a Registration Support Assistant, you will need:

- Experience in a customer service environment
- Microsoft Office Suite skills, specifically Word, Outlook and Excel
- The ability to follow procedures and process data methodically and accurately
- The ability to scrutinise data to ensure accuracy
- Effective communication skills

The ability to read, write and speak Welsh fluently would be beneficial to your application.

The closing date for this role is 5th December 2022.

We will review applications as they come in, so this role may close sooner than the date advertised.

Other organisations might call this position Administrator, Data Entry Administrator, Customer Service Administrator, Customer Service Co-ordinator, Customer Service Administrative Assistant, or Administrative Assistant.

So, if you’re looking to develop your skill set as a Registration Support Assistant, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.