Internal Account Manager

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Employer: Bunzl UK and Ireland
Sector/Specialism: Customer Service

Internal Account Manager
Location: Langley
Working Schedule: Monday - Friday 37.5hours
Salary: up to £29,000 + Bonus

Bunzl Cleaning & Hygiene Supplies is the UK’s leading supplier of janitorial, cleaning, and hygiene products. As part of the Bunzl plc, one of the fastest-growing international distribution and outsourcing groups, we’re able to provide our customers with the most cost-effective and competitively priced solutions for their cleaning and hygiene needs, in addition to the very best in customer service.

The Benefits

- 28 days' holiday (including bank holidays), with an option of buying up to 5 days extra per year
- Company sick pay
- Bunzl Save as you Earn Sharesave Scheme
- Enhanced Maternity and Paternity pay
- Comprehensive Learning and Development
- Bunzl Personal Pension Plan
- Personal benefits for Theme Park discounts, Cycle to work scheme, Cinema discounts etc.

Key Responsibilities
Produce a plan for existing and new customers to achieve target
Make daily calls to designated sales area customers in accordance with the call diary to generate repeat orders, ensuring all orders are captured, and opportunities are taken to maximise sales and margin through range extensions, own brand etc.
Grow and develop new and lapsed accounts within defined portfolio against targets working with other sales staff to achieve maximum potential
Accurately set up customers and orders on system
Recording all conversation details on to company CSR system
Deal with all customer issues/ queries/ requests for product and service information promptly, efficiently, and courteously, ensuring appropriate follow-up is completed where required
Manage out of stock items by communicating with purchasing and advising customer accordingly

If you’re ready to work in a team environment alongside talented people who take pride in delivering great results, apply today!

Bunzl supports the principle of Equality and Diversity in employment wholeheartedly and opposes all forms of unlawful or unfair discrimination on the grounds of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. We believe that it is in the company’s best interests and those of all who work in it, to ensure that the human resources, talents and skills available throughout the community are considered when employment opportunities arise. If you have a disability or special need that requires support or adjustments to working or interview arrangements, please let us know.