Medical Secretary and Practice Support Team Member
Yeovil, Somerset

The Organisation

A busy and established medical practice, our client is situated in the town of Yeovil on the Somerset/Dorset border. They are now seeking a Medical Secretary and Practice Support Team Member to join their team and contribute to the care environment and administrative running of their operation on a full-time, permanent basis.

The Benefits

- Competitive salary
- 5 weeks’ annual leave plus bank holidays
- Additional benefits only available to NHS staff, such as Staff discounts
- NHS Pension
- Welcoming work environment
- Gain experience in the healthcare sector with an established organisation

This is the perfect opportunity for a customer-focused individual from a healthcare background to join a dedicated doctor’s surgery.

You’ll discover a friendly team where you will be supported and enabled to develop and grow your skill-set within a welcoming and supportive environment.

What’s more, our client will invest in your training and provide ongoing support to ensure you are always at your best.

The Role

As a Medical Secretary and Practice Support Team Member, you will support the administrative activities of our client’s surgery.

Providing general assistance to the practice team, you will project a positive and friendly image to patients and other visitors, either in person or by telephone.

Specifically, your role will involve:

- Completing and monitoring all referrals
- Sending booking letters to patients
- Processing requests for copies of records and raising related invoices
- Dealing with general enquires
- Checking stock levels and placing orders accordingly

About You

To be considered as a Medical Secretary and Practice Support Team Member, you will need:

- Experience of audio transcription
- Experience of working in a busy office environment
- Experience of using a clinical medical system, or similar
- Appropriate IT knowledge including experience of Microsoft Office software
- Experience of dealing with the public and/or patients
- The ability to listen and empathise
- An understanding, acceptance and adherence to the need for strict confidentiality
- A minimum of five GCSEs or equivalent, including Maths and English

Customer care training and/or an NVQ 3/AMSPAR qualification would be advantageous, as would experience of using Emis Web.

Knowledge of primary care in the NHS and experience of NHS eReferrals would also be beneficial.

Webrecruit and our clients are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.

So, if you’re seeking a brilliant new opportunity as a Medical Secretary and Practice Support Team Member, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.