Membership Administrator (FTC)
Home Working (in the UK)

The Company

First Milk is a wholly British farmer-owned dairy co-operative with a vision to create value for members by delivering long-term prosperity in the form of success, profitability, security and wellbeing.

Owned by the family farms that supply us with milk and invest capital in the business, we produce award-winning cheddar, regional cheeses and dairy ingredients, as well as marketing fresh raw milk to many other UK dairy processors.

We work together as one team, with a relentless focus on efficiency and quality, to deliver competitive total returns to our farmer members. We put customers at the heart of our business, creating value through strong, long-term partnerships.

We’re currently looking for a Membership Administrator to join our team on a full-time basis working 37 hours per week on a 12 month fixed-term contract.

The Benefits

- Salary of up to £25,000
- Working from Home
- 26 days’ holiday plus Bank Holidays
- Pension
- Join an organisation where every team member is encouraged to make a difference

This is a terrific opportunity for a customer-focused individual to join our growing dairy co-operative and develop a rewarding career.

In this development role, you will have the chance to evolve and hone your interpersonal and administrative skills. We will give you all the tools and guidance you need to thrive, helping you gain new skills and consolidate the experience you already possess.

The Role

As a Membership Administrator, you will support the members of our co-operative.

Acting as member’s first point of contact, you will support their administrative needs in a prompt and efficient manner.

You will focus on admin support work across our membership base and will undertake a range of activities including data analysis, reporting and data maintenance for KPIs.

About You

To join us as a Membership Administrator, you will need:

- A minimum of two years' experience in an administrative role
- Good interpersonal skills with the confidence to communicate with dairy farmers both over the telephone and face to face
- Excellent IT literacy, with particular emphasis on Excel, Word, Outlook and Teams
- The ability to understand and calculate averages and percentages
- A self-motivated work ethic with the capability of working on own initiative, managing time and diary effectively
- The ability to work remotely as part of a team

Experience of using Survey Monkey and Mail Chimp would be beneficial to your application. Prior knowledge of the dairy industry would also be advantageous.

Other organisations may call this role Administrator, Office Administrator, Admin Assistant, Office Assistant, Membership Assistant, Secretary, or Receptionist.

Webrecruit and First Milk Ltd are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.

So, if you’re ready for a new and exciting opportunity as a Membership Administrator, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.