Credit Controller
Birmingham, West Midlands

The Company

Centrick is an award-winning property management company with over a billion pounds of property assets to look after. Recognised by The Times and Sunday Times as One To Watch, we have been leading our markets for over 15 years and have the people, processes and customers to prove it.

We’re focused on maintaining our upward growth track and always looking for ways to improve and further develop our incredible business.

The Estate management team deliver block management services for apartment block sand freehold estates nationwide. Ensuring that our customers live in safe environments and can enjoy their homes we take responsibility for all aspects of service to the common areas of the development we manage.

We are currently looking for a Credit Controller to join our friendly team at The Exchange in Birmingham, for on a full-time, permanent basis.

The Role

As a Credit controller, you will be responsible for the collection of payments from our rental customers.

Specifically, you will agree payment plans with tenants for the collection of service charges, rent arrears and utilities recharges, ensuring our database reflects all agreements.

Providing the credit control team with guidance and support, you will oversee customer communications and manage the credit control inbox.

Additionally, you will:

- Review accounts at each stage of the credit control process
- Manage escalations to solicitors
- Review and remove late payment fees

Who we’re looking for

An experienced professional. As you’ll be supporting the other members of the credit control team, we’re looking for someone who is familiar with credit control best practice and processes.

A quick learner. Accuracy is key in this role and you will need to be able to up our IT systems quickly and quickly fit into our overall process.

Someone with an eye for detail. Property is a fast-paced sector, so we need a person who can work quickly and accurately, with excellent spelling and grammar.

Ideally, you will have experience of using Propman software or a similar system.

The Benefits

- Salary of £23,000 - £25,000
- 33 days’ annual leave, including Bank Holidays, rising with service
- Perkbox employee benefits
- Employee Assistance Programme
- Company Pension Scheme, contributions rising with service
- Workplace Nursery Benefit
- Long Service Awards
- 1 paid CSR Day per year

If you’re an experienced credit control professional, this is a brilliant opportunity to further your career by joining our award-winning organisation.

When you join us, you’ll have the opportunity to enhance your career and gain valuable experience by taking on more responsibility and develop your knowledge even further.

What’s more, with our excellent benefits scheme and supportive environment, you will be enabled at every step of the way, ensuring you flourish as you achieve your professional goals, so don’t hesitate, apply today!

Other organisations may call this role Senior Credit Control Officer, Credit Control Team Leader, Senior Finance Assistant, or Finance Administrator.

Centrick are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.

So, if you’re looking to progress your career as a Credit Controller, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.