Health Partners have an exciting opportunity for a Clinic Booking Administrator to join our expanding Team. We combine expert advice and clinical services with smart systems to deliver impact driven health programs tailored to our clients needs.

This is a full time position working Monday-Friday, 37.5 hours per week, 7.5 hours per day working between the hours of 08.00-18.00. The salary for this role is £20K per annum.

You will be involved with the team running the onsite vaccination clinics for two key clients, strong organisational skills are a must in order to be successful in this role alongside good communications skills. You will be responsible for booking clients in to the clinics and answering any questions.

Key Responsibilities:

- Dealing with a high level of inbound and outbound calls whilst delivering exceptional customer service.
- Respond to any queries relating to the clinics for our client.
- Booking in and recalling onsite appointments with our clinical team.
- Responsible for ordering vaccinations and consumables.
- Liaising with clients via telephone, email, and letter and building a good rapport with the client.
- Working within company/client SLAs and notifying the Team Leader of any difficulty in achieving these.
- Act in accordance with the company’s core values of diligence; honesty; exemplary customer service; professionalism; ethical and trustworthy behaviours.
- Valuing colleagues, customers and business partners, and taking responsibility for their actions.
- Act within the boundaries set out by the company’s policies to ensure sensitive personal information is protected as required by law, regulatory bodies, ethics, and best practice.



Qualification and Essential Skills required:
• Possess excellent PC and software skills and abilities, mainly Word, Excel, Power Point, and Outlook
• Attention to detail and ability to prioritise a busy schedule
• Be self-motivated and demonstrate ability to work using their own initiative
• Good customer service skills as majority of role involves liaising with clients


What we offer:
One of the best things about joining Health Partners is our rewards package. We appreciate the people who work with us, and our rewards package is reviewed regularly to reflect that. You can expect to receive:

• Competitive annual salary dependent on qualifications and experience
• Contributory pension scheme
• Life Assurance
• Starting on 25 days annual leave plus bank holidays which increases with length of service
• Discounted Gym membership
• Cycle to work schemes
• Additional benefits including flu vaccinations, eyecare and professional registration fees paid
• Full access to discounts on Perkbox
• Opportunity for Career development

We aim to become one of the most inspiring companies to work for and to achieve this ambition, we need the best talent to come and work for us. We look for candidates with the right skills and values to join us and selection is based on a fair and equal process. We’re proud to be committed to equal opportunities and welcome applications from all backgrounds.

To apply, click ‘Apply Now’ and you’ll be able to upload your profile/CV from there. If you require an alternative method of applying or would like to discuss this role further, please send an email to recruitment@healthpartners.uk.com

About Health Partners
With over 600 employees working with over 400 clients we pride ourselves on developing strong partnerships with our clients, getting to the heart of their individual challenges and needs; tailoring occupational health packages to suit them.
Our people are important to us and as we take care of our clients, we also make sure that we are taking care of every single person who works with us. So, when you join us, we promise to put our support behind you and your career.

You’ll work in an open and supportive environment where you’ll be developed, challenged, and encouraged to move around to achieve even bigger and better things. You’ll learn from the expertise of our senior leaders, from the best in our business.
Diversity and Inclusion forms an integral part of everything that we do, bringing together the best talent, helping people to realise their full potential by being yourself at work and delivering an outstanding service to everyone - regardless of difference.

We look forward to you joining our team.