Institute Administrative Officer
Swansea or Carmarthen
£23,715 to £27,131 per annum

- ABOUT US -

The University of Wales Trinity Saint David (UWTSD) is an employment-focused university, dedicated to ensuring students from diverse backgrounds develop the academic knowledge and practical skills to thrive.

We offer innovative teaching, state-of-the-art equipment and superb support across a wide range of learning locations and courses.

What’s more, we were listed as 13th for teaching quality in the Times and The Sunday Times Good University Guide 2022 and 8th in the UK for ‘Social Inclusion’ in this league table this year.

We are now looking for an Administrative Officer to join our Swansea or Carmarthen campus on a full time, permanent basis.

- THE ROLE -

You will be required to place a strong emphasis on delivering excellent customer service, and will be expected to communicate professionally with students, staff within the Institute and other departments and, in some cases, external partners.

You will be required to work within with relevant University guidelines and regulatory frameworks, to process information promptly and accurately and to meet a range of deadlines across the academic year, including during the student vacation periods.
Please view the Job Description for further details, where you will also find a list of the essential and desirable ‘Person Specification’ criteria

-ABOUT YOU-

To be considered as an Administrative Officer, you will need:
- Educated to A level or equivalent experience.
- Previous experience of providing high quality administrative support
- Previous experience of providing high-quality customer service and able to demonstrate the use of effective written and spoken skills to communicate and negotiate with individuals, team members and across an organisation.
- Experience of planning, organising and prioritising own work and resources in order to achieve agreed objectives to meet conflicting deadlines. Ability to apply attention to detail.
- Able to demonstrate proactivity in undertaking tasks rather than expecting work to be allocated
- An excellent proficiency in the use of Microsoft packages

It would also be beneficial if you have:

- Educated to degree level or equivalent experience.
- Previous experience of working in Higher Education
- Ability to communicate through the medium of Welsh - oral and written


- BENEFITS -

- Annual leave entitlement is 28 days’ annual leave per year, plus 8 bank holidays and 4 University closure days

Our employees get access to a great pay and benefits package in recognition of their valued contribution including:

- Good pay and conditions; as an accredited living wage employer, we offer competitive pay
- Pension scheme membership from USS to provide benefits for you and your family
- Family-friendly policies that provide for flexible working, including additional paid maternity and paternity leave
- Career and development opportunities, including support to gain further qualifications
- Support for mental health and wellbeing, including occupational health and counselling support services
- Staff discounts on a range of products and services
- Travel schemes, including the cycle to work scheme

Please note, this application process does not include the option to submit a CV. Therefore, your application will be assessed based on your answers to the application questions.

Closing date: 20 February 2023, 11:59pm