Job Role: Security Officer
Working Hours: 4 on 4 off Shift Pattern, 12-hour shifts (Days/Nights), Average 42 Hours per week
Pay: £11.04 per hour
Location: Mendlesham, Stowmarket, IP14 5NA
Reporting to: Operations Manager

Overview
An exciting opportunity has arisen at Anchor Group Services, for experienced Security Officers to join the team on our prestigious contract at CEVA, Mendlesham. We are looking for an experienced Security Officer who will be responsible for maintaining the security of the site; conducting internal and external patrols as part of a team and individually, operating the search station and to act as the first point of contact for all visitors to site.

Employment Benefits Include:
• Access to a range of nationally recognised courses to help further your career, via the Anchor Academy
• Access to SIA Top-Up and First Aid training at discounted rates, with financial support available
• Auto Enrolment Pension
• Wagestream - access to pay as you earn it
• Cycle to Work Scheme Available
• Full uniform provided
• Free Employee Assistance Programme 24/7 including access to counselling
• Hospital Saturday Fund
• Reward and Recognition awards

Duties include:
• Protecting the client’s property, people and assets by completing vehicle patrol access, attending and reporting alarm incidents and locking/unlocking customer premises.
• Preventing and escalating incidents in a timely, accurate and appropriate manner to the Control Room/ Manager/Emergency Services as appropriate for serious incidents.
• Completing reports by recording observations, information, occurrences, and surveillance activities.
• Acting as a first line support to customers and visitors to site, providing a professional and friendly service.
• Operating and monitoring site CCTV equipment.

To succeed in this role, you will need to have/be:
• Full 5-year employment checkable history
• Valid frontline SIA licences DS or SG
• Good customer service skills with a high level of enthusiasm and passion
• Experience of conflict resolution and the confidence to handle confrontational situations, in the correct manner
• The role requires use of internal IT systems so computer literacy is essential
• Good written and verbal communication, time-keeping skills and punctuality, with flexibility to meet the job requirements
• Smart in appearance and presentable
• Reliable and punctual

What’s Next?
If you would like to be considered for this position, APPLY NOW and we will be in touch.