Regional Communications & Engagement Manager

Salary: £37,694 (National Framework) or £42,863 (London Framework - if you are London office based or homebased and live within the boundary of the M25) - There is also an additional homeworking allowance of £529 per annum for those working from home.
Hours: Full-Time, 37 hours per week
Contract: Permanent
Location: Homebased
Closing date: Sunday 26 March 2023 at 11.59pm

About Us

We’re the Care Quality Commission (CQC) and we work to improve health and adult social care in England.

Through the dedication of our expert team, we monitor health and social care services to provide England with a safe and compassionate care system, recognising when services perform well as well as encouraging improvements and taking action over poorer care, where necessary.

One of our main commitments is to become a truly inclusive organisation and to role model a diverse and representative culture. To do so, we work with a variety of networks, including the Disability Equality Network, Race Equality Network and LGBT+ Equality Network.

Our dedicated Engagement Team drive engagement and understanding to improve how we regulate and inform everyone about all care services.

With your input, we can ensure we focus on what matters most to the public, providing them with the knowledge of the best care services.

We are now looking for a Regional Communications & Engagement Manager to join us on a permanent, full-time basis.

The Benefits

- 27 days’ annual leave, rising with service to 32.5 days, plus 8 Bank Holidays
- NHS pension scheme, with around a 14% employer contribution
- Free employee assistance service 24 hours a day
- Discounts to supermarkets, high street stores, electronics and fleet cars
- Discounted gym vouchers
- Cycle to work scheme
- Internal reward scheme where you could win a voucher or two!
- Equipment for homeworking

Why this could be a great role for you

This is an exceptional opportunity for a communications and/or public relations professional to step into an exciting, fast-paced role with our dedicated organisation.

Building upon our recent success, you’ll have the chance to take ownership of our newly launched strategy and drive positive change throughout our organisation. What’s more, we offer an amazing range of benefits, plenty of professional development schemes and generous flexible working options, so you’ll be equipped with everything you need to make this role your own.

So, if you want to use your expertise to make a difference to how people across England experience health and care, we want to hear from you!

What you will bring…

To be considered as our Regional Communications & Engagement Manager, you will need:

- Experience of working within a communications and/or public relations field
- Experience of media relations and/or journalism
- Experience of using different media and IT packages
- Excellent copywriting and sub-editing skills
- Strong stakeholder management skills
- Organisational skills
- Exceptional verbal and written communication skills
- Highly effective presentation skills

What you’ll be doing

As our Regional Communications & Engagement Manager, you will be responsible for managing the development and delivery of our programme of communications and engagement.

Focusing on health and social care providers, professionals and organisations, you’ll oversee the creation of detailed engagement plans to ensure that they are engaged with and understand our approach to regulation.

You’ll produce innovative written and visual content to engage providers, using insights to evaluate performance and inform our future work, enabling continuous improvement.

Additionally, you will:

- Contribute to the development of methods to keep track of all relevant issues
- Establish and maintain a regional media profile
- Oversee and support Regional Engagement Officers
- Provide support and training to regional staff
- Contribute to data analysis and evaluation
- Collate insight from operations colleagues, providers, local stakeholders and CQC data

Next steps

If you require any support or assistance with the recruitment process, please get in touch with our team or include a note in your application.

We know diverse teams allow for a more creative and productive environment and therefore encourage applications from everyone regardless of age, gender/sex, gender identity or expression, religion or belief, disability, ethnicity or sexual orientation.

So, if you’d like to join us as a Regional Communications & Engagement Manager, please apply via the button shown.

Other organisations may call this role Change & Engagement Manager, Communications Manager, Engagement Manager, or Head of Engagement.