Salary: Trinity Band A3 £11.41 per hour including London weighting
Hours: Bank up to 37.5 hours per week as required
Contract: Bank
We have an opportunity for an exceptional individual to join our facilities team as Bank Café Supervisor

Responsibilities of the Bank Café Supervisor
 As the Café Supervisor you will assist the Catering Manager with the overall management of the Café.  You will deal with customers (patients, their families, staff) orders and be the first point of contact for complaints.  You will have day-to-day supervision of Volunteers ensuring there is adequate cover to run an efficient service, always maintaining a high standard of cleanliness and stock management.

Skills and experience required
Develop and maintain effective relationships with customers; ensuring a positive, friendly and efficient service is delivered to patients and their relatives, visitors, and staff responding promptly to complaints and queries.
Use expertise in Catering to ensure that the Supervisors role is effectively carried out.
Being aware of regulations applicable to work, in particular Food Safety, Infection Control and Health and Safety
Benefits
We match Agenda for Change/NHS terms and conditions for maternity, paternity and long-term sickness pay
Cycle to work scheme and interest-free season ticket loans available
Free eyesight test for DSE users and a contribution towards the cost of glasses
25% store discount in Trinity shops
Life assurance cover
Lots of opportunities to attend exciting and high-profile events e.g. a staff lottery to attend our regular biannual Gala dinner; participating in Royal visits, and the annual summer garden party
Regular ballots for donated free tickets and prizes
Access to courses of free counselling on the phone or face to face

Royal Trinity Hospice is committed to promoting equal opportunities in employment. Everyone at Trinity is treated fairly with dignity and respect irrespective of age, gender, gender identity, sexual orientation, marital status, civil partnership status, disability, nationality, race, religion or belief. We pride ourselves on being an inclusive organisation that encourages and supports fairness, respect, equality, diversity, inclusion and engagement (FREDIE) in all its forms. 

How to apply

If you have the skills and experience we’re looking for, please complete the online application below.

 For an informal chat or visit please contact Sid Kumandan on 0207 787 1000