Starting salary £12,480 per annum increasing throughout the course up to £21,000 per annum.
Are you enthusiastic with a genuine passion for solving IT issues, and empathetic to customer needs and requirements? Willing to learn and grow within FDS and our parent company DXC? If so, read on for details of our exciting IT Apprentice opportunity!
We are looking for an IT Apprentice to join our welcoming team of experts whilst gaining valuable on-the-job experience working on-site supporting one of our industry-leading clients. The site benefits from easy access to travel links, free parking, and subsidised employee rates at the on-site restaurant.
As part of FDS apprentice programme, you will be enrolled on a Level 3 Information Technology Apprenticeship programme with the option of moving to higher level qualifications.
The FDS apprentice programme runs for a twenty-four-month period with a genuine opportunity to secure a permanent role within FDS or DXC upon its successful conclusion.
Entry requirements:
GCSE or equivalent in Maths and English at grade 4/C or above
No previous BTEC of equivalent qualifications
Hours of work Monday to Friday between 08:00-18:00 37.5 hrs per week.
Main responsibilities:
Comply with Company Procedures and Health & Safety Regulations
Respond to and update tickets via the Service Now ticketing system
There may be an occasional requirement to backfill/assist on other local sites
Be comfortable completing a certain amount of administration that includes updates in Service Now and AVS
Demonstrate enthusiasm for your role and willingness to learn
Computer literate
Quick learner with the ability to work on your own as well as part of a team
Desired skills and personal qualities:
Ability to communicate effectively with a wide range of people and personalities
Punctual, reliable and conscientious
Knowledge of Microsoft Windows 10, Windows 11, and Microsoft Office 365
Helpful approach and the ability to display professionalism
Benefits of enrolling on to the course:
Clear and defined career path
Mentoring and support from experienced engineers within the business
Access to training platforms covering a wide range of free courses
As an FDS Employee you will benefit from:
Flexible benefits including, private medial and health insurance, basic cover paid by employer
Free eye test vouchers
Company pension scheme
Income protection after 6 months’ service should you be off work due to serious illness
23 days holiday rising by 1 day per year to max 25
Option to purchase / sell additional holiday
Life insurance
Employee Assistance Programme, free confidential advise covering a range of areas including mental health and financial support
Sounds good? Apply now for consideration!
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