Building & Estate Director
Birmingham, West Midlands (with travel across sites)

We are Centrick. We are the go-to experts specialising in all things residential property, with a national presence. ARMA accredited, with an IRPM-trained team, we provide building & estate management services for developments of all sizes, residential and mixed-use, in multiple locations across the UK. Committed to ensuring that residents enjoy peaceful and secure living.

Founded in 2005, today we manage £3billion+ in client assets, we manage 23,000 units (with big plans for 2024!) and have over 250 employees across the group - and counting! Every day we work to achieve our vision: to make customer’s lives better every day, the Centrick way.

So, who are we looking for?

A natural leader with the ability to spot opportunities for growth and think strategically, you’ll be a senior level property management professional with an MIRPM qualification.

The ability to thrive working in a fast-paced environment whilst delivering results alongside a senior team will be key, as will experience of leading and empowering exceptional and talented individuals. You’ll be equally comfortable in participating in budget reviews or strategic meetings as you would be in providing the team with additional support.

With demonstrate examples of your passion for developing people and scaling businesses, you will be someone who is excited by the fact that we are agile enough to make changes and big enough to give you the resources to achieve those goals! You will embrace tech and innovation, but understand the fine balance between great ideas and seeing projects through to completion.

The role will be based at the head office in Birmingham city centre; however, there will be a requirement to attend sites across the portfolio as needed.

And what will you be doing?

No two days are the same, but the below gives you a flavour for some of the tasks you’d typically be involved with. Even if you can’t tick everything off from the list below but think you’ve got what it takes, we’d be keen for you to apply:

- Role model and consistently deliver an exceptional customer experience
- Provide line management for the operational and financial aspects of the team, consisting of five direct reports
- Lead by example whilst focusing on development, increasing skill sets and progression for all team members
- Proactively engage in networking opportunities to identify potential new business
- Identify new technologies that can improve the efficiency of the department
- Be instrumental in the design and execution of our growth aspiration, ensuring the operational model is appropriate to ensure service levels are maintained
- Own key client relationships to actively contribute to the growth of the business
- Keep clear communication streams between incoming clients and residents, and ensure regular feedback of outstanding issues is provided
- Deliver an engaging target-driven environment and support branch managers to foster this culture within teams
- Demonstrate accountability for overall performance vs budget with a proactive approach to reporting monthly or as required
- Draft compelling business cases, bids and contract tenders

What’s in it for you?

We’ve fostered a values driven, inclusive environment for our people so that they enjoy coming to work every day. Not only will you have access to all of the below rewards & benefits, but you’ll enjoy access to Centrick Academy, our learning platform, as well as having the opportunity to undertake industry qualifications and further your professional development.

- Competitive reward package, including car allowance and performance bonus
- Unlimited holiday
- Enhanced employer pension contributions
- Enhanced company sick pay
- Enhanced family friendly policies
- Perkbox employee benefits platform
- Healthcare plan
- Employee Assistance Programme
- Workplace Nursery Benefit
- Long Service Awards
- 1 paid CSR Day per year

Other organisations may call this role Operations Director, Regional Director, Property Management Director, Leasehold Director, Estate Management Director, Senior Operations Manager, Associate Director, Head of Estates, Property Operations Manager.

At Centrick, we believe having diverse teams in which everyone can be their authentic self is key to our success. We encourage people from all backgrounds to apply and we don't discriminate based on race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, marital status, disability or age.

So, if you’re keen to learn more about this role and to further your career as a Building & Estate Director, please click apply now.