Internal Accounts Manager
Location: Tyne & Wear
Working Schedule: Monday - Friday 37.5hours
Salary: £26,000 + bonus

Bunzl Cleaning & Hygiene Supplies is the UK’s leading supplier of janitorial, cleaning, and hygiene products. As part of the Bunzl plc, one of the fastest-growing international distribution and outsourcing groups, we’re able to provide our customers with the most cost-effective and competitively priced solutions for their cleaning and hygiene needs, in addition to the very best in customer service.

The Benefits

• 28 days holiday (including bank holidays), with an option of buying up to 5 days extra per year
• Company sick pay
• Bunzl Save as you Earn Sharesave Scheme
• Enhanced Maternity and Paternity pay
• Comprehensive Learning and Development
• Bunzl Personal Pension Plan
• Personal benefits for Theme park discounts, Cycle to work scheme, Cinema discounts etc.

Key Responsibilities
• Accurately set up customers and orders on system, completing customer service register and reports
• Maintain effective communications and good working relationships with all internal and external teams, particularly the Account Manager designated to assist on account win
• Supporting external Territory Account Managers in service expectations for all customers.
• Arrange customer samples / presentations / wearer trials / Feedback forms etc as and when required.
• Make daily calls to an agreed list of potential customers in accordance with the branch pipeline to generate orders
• Grow and develop new and lapsed accounts within defined portfolio against targets working with other sales staff to achieve maximum potential

Key Skills

Excellent Customer Service Skills
Proven track record building and maintaining customer relationships
Excellent communication skills, written and verbal
A team player with a collaborative approach


Bunzl supports the principle of Equality and Diversity in employment wholeheartedly and opposes all forms of unlawful or unfair discrimination on the grounds of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. We believe that it is in the company’s best interests and those of all who work in it, to ensure that the human resources, talents and skills available throughout the community are considered when employment opportunities arise.If you have a disability or special need that requires support or adjustments to working or interview arrangements, please let us know.