Job Role: Receptionist/ Facilities Assistant
Working Hours: Monday - Friday, 09:00-17:00, -
Pay: £23,000 - £25,000 per annum depending on experience
Location: Q4 The Square, Randalls Way, Leatherhead, KT22 7TW
Reporting to: Operations Manager

Overview
An exciting opportunity has arisen at Anchor Group Services, for a friendly and professional Receptionist to join the team. The successful candidate will be responsible for delivering professional front of house service to a newly refurbished corporate building. They will be able to demonstrate they have good attention to detail, have excellent communications skills, a positive can-do attitude and the ability to multitask in a fast-paced environment.

Employment Benefits Include:
• Access to a range of nationally recognised courses to help further your career, via the Anchor Academy
• Auto Enrolment Pension (if earnings reach the minimum requirement for auto-enrolment)
• Wagestream - access to pay as you earn it
• Cycle to Work Scheme Available
• Free Employee Assistance Programme 24/7 including access to counselling
• Hospital Saturday Fund
• Reward and Recognition awards

Duties include:
• To ensure guests receive a warm welcome to MMC in compliance with the MMC Security Policy, building requirements and Health and Safety Regulations
• Direct visitors to the appropriate person and office
• Answer phone calls, redirect calls, and take messages as necessary
• Manage the reception area, including keeping it clean and organized
• Schedule appointments and maintain calendars for staff
• Assist with administrative tasks such as filing, photocopying, and data entry
• Handle incoming and outgoing mail and packages
• Management of temporary and contractor passes, ensuring required logs are kept up to date.
• Management of office car parking, including allocating visitor spaces and resolving any staff parking issues.
• Management of staff and visitor lockers, ensuring allocation logs are kept up to date.
• Management of archiving and storage within the office and coordinating with relevant parties.
• Maintain office security by following safety procedures and controlling access via the reception desk
• Provide general administrative support to staff as needed

To succeed in this role, you will need to have/be:
• Previous work experience as a Receptionist or similar role
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Proactive and forward thinking approach to work, demonstrating adaptability and a desire to improve on existing working practices.
• Solid written and verbal communication skills
• Ability to be resourceful and proactive when issues arise
• Excellent organizational skills
• Multitasking and time-management skills, with the ability to prioritize tasks
• Experienced in delivering professional customer service in a corporate / hospitality environment.
• Customer Service / Hospitality based qualification.

What’s Next?

If you would like to be considered for this position, APPLY NOW and we will be in touch.

Other companies may call this role: Guest Services Representative, Administrative Assistant, Reception Coordinator, Front Office Administrator, Office Receptionist
Within commuting distance of: Epsom, Ashtead, Fetcham, Great Bookham, Oxshott, Chesington, Claygate, Dorking