Role: Deputy Dual Services Manager
Status: Permanent, Full Time
Working Hours: 40 Hours per week - (5 over 7 days) Monday, Tuesday, Wednesday, Saturday & Sunday 0900/1700
Salary: £30,723 per annum
Position Location: Charter Walk Shopping Centre, Burnley

Overview
An opportunity has arisen to join Anchor Group Services’ security and cleaning management team at a prestigious Shopping Centre in Burnley.
The successful applicant will be responsible for the management of services at site level in partnership with the Centre Management team, maintaining high standards of service delivery and will report to the Dual Services Manager and Operations Manager.
This is an exciting opportunity to enhance your management career and to join a highly motivated team.

Employment Benefits Include:

Access to a range of nationally recognised courses to help further your career, via the Anchor Academy
Access to SIA Top-Up and First Aid training at discounted rates, with financial support available
Auto Enrolment Pension
Wagestream - access to pay as you earn it
Cycle to Work Scheme Available
Full uniform provided
Free Employee Assistance Programme 24/7 including access to counselling
Hospital Saturday Fund
Reward and Recognition awards

Main Responsibilities:

To assist in the effective running of security and cleaning operations and ensuring the service is delivered consistently in line with the services specification and to ensure continuity of service standards are maintained.
To Assist in the management of site level issues including investigation, disciplinary and recruitment.
To further develop & support an already established team in becoming world class for Customer Service and Leaders in Customers Service for Consumers with additional needs
To promote company and client interests and culture through effective people management and leadership.
Regularly liaise with Anchor and the Centre Management team daily and attend management meetings weekly which contribute to the monthly KPI meeting.
To ensure continued compliance with Centre and business requirements.
To regularly audit Centre standards and procedures and submit findings to Anchor senior management for review. People management is an essential element of this role and you will be responsible for the management of a team of up to 20 site staff
To Assist in the provision of documented audits of the site weekly to identify improvements and document statutory checks.
Ensure all staff follow all-inclusive/disability training to ensure Charter Walks disability profile is upheld

Skills, Experience & Qualifications Required:

Excellent communication with all stakeholders and the ability to disseminate instructions amongst your team will be essential in this role.
This role is for a working Deputy manager so you will be expected to contribute to the effective delivery of the service which may include carrying out security and cleaning related daily tasks.
High standards of “attention to detail” is required
Front Line SIA Security Licence
Experience operating in a customer service focussed environment
Management or supervisory Experience
Excellent written and verbal communication skills
Understanding of COSHH
Knowledge of both the security and cleaning disciplines

What’s Next?

If you think you have what it takes, APPLY NOW and we'll be in touch.

Other companies may call this role: Security Officer, Security Specialist, Security Operative, Patrol Officer, Shopping Centre Security Officer, Security Enforcement Officer, SIA Security Officer

Within commuting distance of: Nelson, Accrington, Blackburn, Clitheroe, Preston, Bolton, Rochdale, Halifax, Huddersfield, Bury