Charity Shop Lead Volunteer

Volunteer to help Sue Ryder be there when it matters

As a Lead Volunteer in our Hemel Hempstead Sue Ryder charity shop based at The Marlowes Shopping Centre, you will support the shop management team with the day-to-day running of the shop.
In this role you will be one of the store’s friendly faces who will help us to provide the best customer experience whilst playing an important role in raising funds for our charity work.

Please note - we do have a minimum age requirement in our shops of 18. We regret that we cannot proceed with your application if you are not yet 18.

The Role - Charity Shop Lead Volunteer
• Donations and Gift Aid - meet donors, receive donations, sign donors up to GiftAid
• Sorting, labelling, pricing of stock
• Greeting and helping customers
• Serving customers on the till (training provided)
• Maintaining shop displays, re-stocking,
• Light cleaning/tidying duties to keep the shop inviting and well presented
• When trained and confident, you can take on the responsibility of covering the shop in the absence of any paid staff.

About you
As a Charity Shop Lead Volunteer you will:
• Enjoy helping and engaging with customers
• Be enthusiastic and pro-active
• Have the ability to work as part of a team
• Be reliable

How you will benefit
• Make new friends and become a part of your local community
• Be part of a friendly team
• Learn new, transferable skills and enhance your CV
• Flexible working
• Volunteer discount on donated goods
• Travel expenses - we are happy to reimburse reasonable travel expenses for a minimum regular commitment.

About Sue Ryder
Sue Ryder is one of the largest charity retailers in the UK with over 400 shops. Every item sold in our shops generates funding so we can continue to provide 2.7 million hours of expert medical, practical, bereavement and emotional support every year, in our hospices, in people's homes and in the community. We are here to make sure that everyone approaching the end of life or living with grief can access the support they need.

Sue Ryder places huge value on the diversity that we have within our team of volunteers and supporters.

*Winners of the Employer of the Year for the People in Retail Awards 2023 - Retail Bulletin*

If you have any questions, please contact our team at volunteer.recruitment@sueryder.org or visit: www.sueryder.org