Governance, Compliance & Strategy Chapter Member (business planning & impact)

Reference: MAR20245004
Expiry date: 12:00, Tue, 14th May 2024
Location: Home-based UK
Salary: £52,354 - £65,443 per annum
Hours per week: 35
Contract type: Permanent

Please note that recruitment information in BSL is available from the ‘Jobs’ page of our website.

About the Governance, Planning & Strategy (GPS) Chapter

The GPS Chapter is a relatively small chapter that drives the golden thread from organisational strategy through to the work of our chapters. We do this by supporting and co-ordinating the quarterly business review (QBR) process, managing our governance, risk and compliance frameworks including safeguarding and information security, and working with people across the organisation to develop and embed diversity, equity & inclusion in everything that we do, both for our people and our customers.

About the role

As a member of the Governance, Planning & Strategy Chapter at the National Deaf Children's Society (NDCS), you'll be with like-minded and skilled experts, both emerging and established who value and respect each other's contribution. Every member has a vital role to play, sharing their skills, knowledge and experience, and learning and developing together.

In 2023 we launched our new 5-year strategy ‘Every Moment Counts’ with an ambitious plan to reach every deaf child wherever they are and whenever they need us. To do this we are going to transform how we work, creating an inspiring environment for our people. Most of your time will be spent driving the efficient alignment of the organisation’s strategy with the Objectives & Key Results (OKRs) across our Platforms and Chapters. You will work closely with your colleagues within the chapter, and with leaders across NDCS including Platform Leads, Chapter Leads and C-Suite, to create high-level annual business plans and quarterly memos. You will do this by developing and embedding our QBR (quarterly business review) process and will be a key contributor in ensuring alignment of our strategic priorities and resources.

Alongside this there will be times when you will use your skills, knowledge and expertise to work in squads of between six to nine people on exciting and customer focused initiatives. This involves following agile values and principles and working collaboratively with the product owner and colleagues to deliver on the strategic objectives and value for our customers.

What might a day in the life of a GPS Chapter Member (planning & impact) might look like?

- Bring your planning knowledge, skills and expertise to execute an effective, transparent and continually evolving quarterly business review
- Collaborate with peers within the GPS Chapter to simplify and improve our performance and strategic prioritisation processes through the ongoing evolution of the quarterly business review
- Drive the strategic alignment of the golden thread from organisational strategy through to chapters
- Ensure strategic OKRs are communicated to the whole organisation via memos and annual plans, and there is robust and ongoing monitoring and tracking processes in place
- Assist with completing and presenting risk reporting to the C-Suite and Platform Leads, Finance Audit and Risk Committee, and Trustee Board
- Collate, analyse and report on strategic performance metrics to C-Suite, Platform Leads, and Trustee Board
- Maintain a focus on the task in hand to drive a change mindset and build understanding and commitment to robust dependency management and acceleration of decision making for cross platform prioritisation, with a focus on the strategy as a whole at all times
- Communicate clearly with key stakeholders including platform and chapter leads, subject matter experts, sponsors, trustees and customers
- Reflect on progress and performance - always looking to improve and keep momentum
- Sharing wisdom, experience, and knowledge with others you will act as an internal challenge/conscience to enable adherence to the principles and guidance of the quarterly business review
- Work in squads and on operational tasks as well as contributing to evolving ‘centre of excellence’ for your skill set

Who are you?

- You’re passionate about working as part of a team and sharing and developing your skills, knowledge, and expertise in a collaborative environment
- You’re able to work proactively, including using your own initiative to problem solve complex challenges and coach others to do the same
- You’re able to demonstrate strong leadership and communication skills at all levels, with a trusted ability to bring people together.
- You have a strong understanding of prioritisation and importance of OKR alignment to resource allocation and value being delivered
- You’re a confident facilitator and have the skills to manage discussions with senior leaders and stakeholders with differing priorities requiring interlock and consensus decision making
- You’re experienced in participating in or running a QBR, organisation-wide planning process or similar transformational change
- You have a can-do attitude and are focused on achieving outcomes, always looking at the bigger picture
- You’re happy to share your thoughts, skills, knowledge, and experience
- You have an open mindset and embrace new concepts and ideas
- You’re a natural collaborator
- You’re adaptable within a changeable environment
- You thrive in an agile delivery environment

What will be in your toolkit?

- Strong digital skills and a sound understanding of agile values and principles or willingness to develop this understanding quickly once in post
- A commitment to the organisation’s culture
- Inspire confidence and assurance and are experienced in influencing senior leaders
- Ability to develop relationships across the organisation
- A good understanding of our strategy and can confidently articulate this to a range of stakeholders
- Confidence to articulate the organisation’s commitment to quarterly business review and strategic direction, and challenge any deviation from this
- Ability to develop an OKR framework that drives our strategy forward
- Experience of collecting, analysing and presenting strategic level metrics and advising on any necessary course corrections or areas of risk
- Comfort with ambiguity
- Bravery, courage and an appetite for risk taking
- An exclusive focus on customers
- An enthusiasm for giving and receiving continual feedback
- A specialism in business planning and impact reporting

Our expectations

We expect all staff to:

- Abide by and promote our Policy of Informed Choice, its Vision and Values, Code of Conduct and Equal Opportunities Statement.
- Take responsibility for promoting and safeguarding the welfare of children and young people.
- Develop an understanding of deaf awareness and BSL skills whilst employed with the charity.

To apply for this role, you will have to complete an online application and specify how you meet the person specification criteria, as outlined in the job description.

We welcome applications in BSL. If you would like to apply by BSL video, please contact us as soon as possible and at least five working days before the closing date so we can discuss the process with you.

The closing date for applications is on May 6th 2024, 23:59 pm.

We expect interviews to be held online.

Please apply asap. We reserve the right to close the vacancy early without notice if we receive a high volume of suitable applications.

The National Deaf Children’s Society is committed to safeguarding the welfare of children and young adults and expects staff and volunteers to share that commitment.

This job is being posted by Webrecruit on behalf of National Deaf Children's Society. The services advertised by Webrecruit are those of an Employment Agency.