JOB TITLE Temporary Accommodation Support Officer
POST NUMBER 009280
WEEKLY WORKING HOURS 37
SALARY RANGE £31,364 to £34,664pa- pro rata for hours worked
TYPE OF CONTRACT Permanent
LOCATION Stevenage
Closing date for receipt of applications: 6 May 2024
Interviews will be held week commencing: 13 May 2024

ABOUT US
Stevenage Borough Council has been recognised in our delivery of excellent public services, for the best possible value for money, to the people of Stevenage. Some of those we provide services to are the most vulnerable in our society, and we care deeply about the difference we make to their lives every day.
We aim to improve the quality of life, life chances, and life choices, for all our residents in Stevenage.
We care passionately about our town and are committed to making a real difference to the lives of all our residents now, and into the future

ABOUT THE ROLE
The purpose of this role is to deliver a comprehensive housing management and support service to a portfolio of temporary and emergency accommodation which will include a range of schemes and tenures.


Duties include:
• Risk and needs assessing complex and vulnerable homeless applicants placed in interim accommodation, in accordance with the Councils statutory duties; making informed decisions over placement, undertaking suitability assessments, taking into account best use of accommodation and the needs of the applicant and others
• Facilitating move-on to general needs accommodation - monitoring and placing bids and managing direct offers
• Licence enforcement with proportionate consideration given to legislation/case law and the aims within the Council’s Homelessness and Rough Sleeper Strategy to eradicate rough sleeping within the borough
• Ensuring property safety - health and safety compliance, and monitor and report health and safety concerns in accordance with Health Safety Policy and Procedures
• Completing regular building health and safety checks and testing of fire alarm and panic alarm equipment in temporary and emergency accommodation
• Carrying out regular home visits to safeguard the applicant, other residents and Council stock.
• Attend and contribute to professionals meetings to support the safeguarding of vulnerable adults and children

ABOUT YOU
The successful candidate will be able to manage an ongoing caseload meeting the needs of all clients, especially the vulnerable with more complex housing needs. They will be resilient and assertive when working with high-risk client groups consisting of Registered Sex Offender’s, prolific and violent offenders, those battling addiction, prison leavers and those with complex or undiagnosed mental health conditions. The successful candidate will have ability to deal with conflicting priorities and emergency situations. Managing challenging behaviour in a professional manner is imperative, summoning appropriate medical or social assistance as necessary and maintaining professional boundaries.

OUR BENEFITS
• Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
• Flexible working: available upon request, subject to operational requirements.
• Part time and Job share opportunism - all our full-time vacancies are open to job share unless otherwise stated.
• A variety of different types of paid and unpaid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave.
• 25 days holiday rising to 31 days (depending on Local Government service)
• An extensive range of learning and development opportunities
• Employee Assistance Programme - 24/7 Confidential advice and support on personal, work, family, and relationship issues
• Season ticket loans and discounts for public transport
• Cycle to Work scheme
• Stevenage Credit Union: secure savings, free life insurance and access to cheap loans.
• Employee Discounts: via monthly paid membership of the Civil Service Sports Council (CSSC)
• Discounted Health and Fitness membership
• Trade Unions: For a small fee, all employees have the opportunity to join a Trade Union.

HOW TO APPLY
For an informal discussion about this role please contact,
Name: Kelly Bates
Job Title: Temporary Accommodation Manager
Phone Number: 01438 242820
Email: Kelly.bates@stevenage.gov.uk

To apply online, please visit https://jobs.stevenage.gov.uk/StevenageBorough/Home


All applications must be made on online - please visit https://jobs.stevenage.gov.uk/StevenageBorough/Home
Please note that if we receive a large volume of applications for this role, we reserve the right to close this vacancy ahead of the published closing date
Stevenage Borough Council (SBC) is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff, volunteers and recruitment candidates to share this commitment. SBC shall take all reasonable steps to employ staff who are safe to work with children, young people and vulnerable adults. For posts identified with regular contact with these groups applicants will be required to undertake a Value Based Interview. The council supports the legislative requirements for employing and maintaining safer staff and the guidance specified by Hertfordshire Safeguarding Adults Board

Stevenage Borough Council is committed to Equal Opportunities for All. For further information please click https://www.stevenage.gov.uk/about-the-council/jobs-and-careers/equal-opportunities