Pembrokeshire Coast National Park Authority

Visitor Services Assistant - Oriel y Parc
Part Time - Permanent

Does the idea of working in the Pembrokeshire Coast National Park, one of Britain’s most iconic protected areas, appeal to you? The award-winning Oriel y Parc National Park Discovery Centre is one of our highest profile visitor facilities and is here to help visitors make the best of their stay in Pembrokeshire.

This exciting position focusses on offering a warm welcome to visitors and successfully raising a positive profile of Oriel y Parc through exceptional customer service standards. Our Visitor Services team advise and orientate visitors to promote Oriel y Parc’s facilities as well as those of the wider National Park.

We are looking for someone who has:
• Experience working in a retail or customer service role.
• An understanding of what makes a good day out.
• An ability to share the stories of our exhibitions, product knowledge, and inspire people to get involved with our events and work to enhance visitor enjoyment.
• Confidence with cash handling and record keeping.
• Good communication skills coupled with the ability to calmly help people during busy periods.
• An interest in and knowledge of the National Park, and a great understanding of the local area.

Please refer to the job description (available by download) for more information.

Please note that this role is 7.5 hours per month (Saturday) during the summer season, with no set hours of work during the winter season. The post holder will have the option to work additional hours during both seasons.

Salary and Benefits:
A salary of £12 per hour (to be reviewed under pay and grading review), minimum 25 days holiday rising to 30 days plus public holidays (pro rata), generous local government pension scheme.

We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

We pledge to improve the diversity of our workforce and therefore guarantee an interview to disabled candidates, who meet the essential job criteria and opt to apply via our Disability Confident Employers Scheme.

Closing Date: 08 May 2024
Interview Date: 14 or 16 May 2024