Service Support Supervisor
Manchester, UK


The Company

Edina specialises in the engineering, installation and after-care support of low carbon gas-fired Combined Heat and Power (CHP) plants, fast response balancing peaking plants and mission-critical standby diesel generation.

We employ over 200 staff across our international operations located in the UK, Ireland, Australia, and India, and collectively manage a growing portfolio of almost 1GW electrical distributed generation.

For over 35 years we continue to support the growth of decentralised low carbon power generation, helping businesses improve energy efficiency, cost savings, power resilience, and emission reduction as we collectively move towards achieving net zero.

We are currently seeking to appoint a Service Support Supervisor to join our team in Stockport, Manchester.

The Benefits

- Competitive salary
- Attractive overtime rates
- 25 days’ annual leave plus local Statutory Holidays
- Enhanced Holiday Entitlement based on length of service
- Company pension scheme with attractive employer contribution percentage
- Company vehicle
- Private healthcare scheme
- Life Insurance
- Employee Assistance Programme
- Cycle to Work Scheme
- Career development opportunities
- Continued investment in employee training to further enhance knowledge, expertise and creativity


Year-on-year, Edina's independent ownership has allowed continued growth. They have also developed a proven track record in delivering, and maintaining, a portfolio of high profile and award-winning projects across the UK, Ireland and Australia.

This is a fantastic time to join an established company with a promising future. So, if you want to broaden your commercial experience and support our Edina's continued success in 2023 and beyond, this is the role for you.

The Role

As a Service Support Supervisor you will efficiently maintain a high level of availability of all Edina contract engines and efficiently diagnose and implement all reactive maintenance work on Edina installations / Other user's installations. You will schedule all engineers work in accordance with manufacturers guidance ensuring that all service schedules are adhered to and completed in the most timely manner and support engineers in fault finding (local & remotely) on Edina installations / Other user's installations. You will supervise the Service Operation with the clear goal of maximum efficiency and effectiveness, achieving high standard service performance.

About You

To be considered as a Service Support Supervisor, you’ll need:

- To hold a minimum, an ONC, NVQ Level 2 or City & Guilds Level 2 qualification in mechanical/electrical engineering or motor vehicle studies or equivalent.
- To be a time-served technician in a mechanical discipline, ideally with at least three years’ experience.
- To be a competent technician with considerable skills and in-depth knowledge of MWM gas/diesel engines.
- To have effective IT skills and competent in the use of Microsoft Office Packages.
- To hold a full, valid driving licence.

Hours of Work: Monday - Thursday 8.30am - 5.00pm and Friday 8.30 am - 4.00 pm.

This role will involve weekend work and possible out of hours work. You will be required to participate in an established 24 hour callout program based on a rota system.

The closing date for applications is 4 PM on Friday 3rd May 2024.

Due to a fast-moving market, applications may be filled on short notice and the deadline date may be brought to a close early. Please apply early to avoid disappointment.

Edina is an equal opportunities employer.