Performance Improvement Manager

Location: Various Locations Across London
Application Deadline: 02 June 2024
Salary: £52,500 - £60,060 per annum
Region: Balham

Job Summary

An exciting opportunity to join Certitude as a Performance Improvement Manager as we continue to grow as London’s leading adult social care provider.

Salary: £52,500 - £60,060 per annum
Hours: 37.5 hours
Job Type: Permanent
Department: Operations
Location: Across London Boroughs
Interview Date: 5th June / week commencing 10th June

Benefits

- A stimulating work environment full of opportunities to learn and develop
- 25 days’ annual leave + bank holidays & enrolment onto a pension scheme
- 24-hour Employee Assistance
- Paid Enhanced DBS
- Eye care vouchers & Perkbox (employee benefits platform - for wellbeing and discounts)
- Salary sacrifice schemes available: Travel to work loan, Cycle to work Scheme, Gym Membership & Tech Purchase

About the role

The Performance Improvement Manager will be a key operational senior leader in supporting localities and teams as they begin to transform the way their services are organised, designed, developed, and delivered, putting people we support and their families at the very heart. This role will support with changing ways of working, embedding great practice to ensure we are fit for the future, working alongside Operations & Community Managers and subject matter experts.

Duties will include:

- Provide strong leadership, development and direction to managers and colleagues across localities, ensuring they deliver required performance and compliance outcomes.
- Ensure that teams deliver great practice, and knowledge and are continually developing the skills and approaches needed to support people.
- Support localities in programmes of improvement and transformation, operational and central service colleagues.
- Promote inclusion and co-production across the locality.

About you

To be a Performance Improvement Manager at Certitude, the following are essential:

- Experience of working across multiple sites.
- Demonstrable complex service management experience, leading teams and managing resources in a Health or Social Care setting.
- Strong knowledge of Care Standards and Care Act 2014, safeguarding, DOLS/MCA and regulatory frameworks.
- Experience planning and managing operational projects, including monitoring progress and reporting on measurable outcomes.

About the Organisation

We have a passion for life and make it our mission to support people in living the life they desire, whatever that may be. We care about the people we support and the work we do, and we would love for you to join us at Certitude.

Read more about us on our website and visit our work for us page. You can also learn about us through our Values and Behaviours.

Do you want to be a Performance Improvement Manager at Certitude? Select the apply button shown, complete an application form and someone from the Recruitment Team will be in touch! If you have any questions, please email us.

All our posts are subject to an Enhanced DBS disclosure as well as a full employment history and employment references. We are committed to equal opportunities in employment and the support provided and we welcome applications from all sections of the community.

We reserve the right to close vacancies before the date stated when we have received sufficient applications from which to make a shortlist. You are advised to submit your completed application form as soon as possible to have the best chance of being considered.

Performance, Improvement, Manager, Charity, Charities, Third Sector, Learning Disabilities, Social Care, Voluntary Sector, Community Development, Vulnerable People, Not for Profit, NFP.

This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.