Parking/Security Mobile Manager

Manchester |

Employer: Anchor Group Services
Sector/Specialism: Operations

Job Role: Parking/Security Mobile Manager
Working Hours: Monday to Friday 08:00hrs - 18:00hrs (50 Hours per week.)
Pay: £15.00 per hour
Location: Deploying from a Central Manchester location
Reporting to: Operations Manager

Overview

Anchor Group Services are recruiting for a Parking/Security Mobile Manager to join their growing Team. Deploying from a Central Manchester location. The Parking/Security Mobile Manager will visit multiple locations across the portfolio to monitor user compliance. A response vehicle will be provided for travel between contract locations.
You will deploy in a bespoke Anchor response vehicle which is equipped with live vehicle tracking, CCTV systems, satellite navigation and lone worker safety systems. You will also be supported by a 24-hour control room and help desk team and innovative live reporting technology.

Main Duties and responsibilities will include:

• To travel between various sites providing management and support to onsite staff.
• Carry out welfare checks with site Officers
• Conducting site surveys and ensuring ongoing compliance with the BPA AOS Code of Practice.
• Deploy to various sites to cover unscheduled absences
• Assist with forward scheduling including annual leave approval and relief officers
• Preparing and submitting incident reports.
• Providing a customer services presence to all site users.
• Identify Recruitment needs and request HR assistance to successfully recruit.
• A good understanding of KPI measures and Service level agreements.
• A good understanding of BS7499 (Static manned Guarding) & BS7984 (Key Holding & Alarm Response/ patrol) would certainly be advantageous
• Ability to keep accurate records and logs
• Deal with Grievances and Disciplinary matters in accordance with company policies.

Employment Benefits Include:

• Access to a range of nationally recognised courses to help further your career, via the Anchor Academy
• In addition to being provided with full role specific training, further development opportunities will be available through the Anchor Academy, these include:
• Externally Certified Customer Services and Health and Safety Training
• Access to Continued Professional Development Training
• Access to SIA Top-Up and First Aid training at discounted rates, with financial support available.
• Auto Enrolment Pension
• Wagestream - access to pay as you earn it
• Cycle to Work Scheme Available
• Full uniform provided
• Free Employee Assistance Programme 24/7 including access to counselling
• Hospital Saturday Fund
• Reward and Recognition awards

To succeed in this role, you will need to have/be:

• Full 5-year employment checkable history
• Valid frontline SIA licence DS or SG
• Customer Service experience and confidence to handle conflict in a correct manner
• Flexible to meet the job requirements
• Excellent communication skills both written and verbal
• Smart appearance and be well-groomed
• Reliable and punctual
• High level of enthusiasm and passion
• Ability to work in a fast-moving environment

What’s Next?

If you would like to be considered for this position, APPLY NOW and we will be in touch.

Other companies may call this role: Parking Attendant, Car Park Attendant, Parking Enforcement Officer, Parking Monitor, Car Park Controller, Parking Officer, Car Park Officer
Commuting distance from: Oldham, Rochdale, Middleton, Heywood, Bury, Prestwich, Manchester

Within commuting distance of: Manchester, Stockport, Salford Oldham, Rochdale, Middleton, Heywood, Bury, Prestwich