Account Manager- The Vegan Trademark
Birmingham, West Midlands

The Company

The Vegan Society is an anagram of The Nicest Voyage. Quite fitting, we think, as for many people veganism is a journey - and a pretty remarkable one at that. Regardless of where you are on your vegan journey, our staff are on hand to make it easier, healthier and more fun. If you think you’d be great at helping others with this, read on, as this may be right up your street.

The Vegan Society makes veganism more accessible, and an easily adopted approach, by supporting individuals, policy and decision-makers, caterers, manufacturers, healthcare professionals and the media.

The Commercial Services Department is responsible for the majority of income generated via The Vegan Trademark licencing fees and provides product checking services, account handling, and promotional opportunities for our Trademark Holders.

We now have an exciting opportunity for an Account Manager to join us on a full-time, permanent basis.

The Benefits

- Salary of £29,413 - £32,619 per annum
- 28 days’ leave + 8 public bank holidays (25 days’ annual leave and 3 closure days)
- Ethical pension scheme (5-7% employer contribution)
- Flexible working hours
- Employee Assistance Programme and health cash-back scheme
- Access to 24/7 virtual GP service- A fun and supportive team
- A solution-focused atmosphere and hard-working environment
- Cycle to work scheme
- Volunteer days
- Animal companion compassionate leave
- Death in service benefit
- Climate perks policy (up to 6 days additional paid time off when choosing sustainable transportation for foreign holidays)

If you’re an account manager with experience of implementing client retention strategies, this is an unmissable opportunity to step into a rewarding role and help us shape the landscape of ethical consumerism.

You’ll discover a rewarding role, making a real impact and aligning your career with your values!

In return, you’ll be rewarded with ample professional support and opportunities for career growth alongside an array of amazing benefits that reflect our commitment to ethical values, including home-working and ethical perks!

The Role

As an Account Manager, you will be responsible for an account base across multiple industries and regions.

Working within the Client Relations Team, you will manage a portfolio of accounts, focused on licence renewals, growth and relationship management.

You will build strong relationships with our client base and design and implement bespoke communication and account plans, aligning with The Commercial Services Department and Client Relations Team objectives.

Hitting monthly income targets through account retention activities, you will utilise workflows within the CRM, using our processes and touch points to maximise efficiency and respond to any bespoke requirements to improve our clients’ experience.

Additionally, you will:

- Develop a good understanding of the FMCG market focusing on the Vegan Trademark
- Explore development and expansion initiatives within vertical and existing markets
- Present Vegan Trademark Standards to current and potential Trademark Holders
- Collaborate with the Sales Team to maximise growth
- Contribute to the department’s events plan and projects

About You

To be considered as an Account Manager, you will need:

- Experience in account management
- Proven experience in implementing client retention strategies
- Experience using CRM systems (preferably Microsoft Dynamics)
- A good understanding of FMCG markets
- Basic knowledge of animal-derived products
- English, Maths and Science GCSEs A-C grade (or equivalent)

The closing date for this role is the 24th May 2024.

Other organisations may call this role Client Account Manager, Customer Account Manager, Sales Account Manager, FMCG Account Manager, Senior Account Executive, or Ethical Produce Account Manager.

The Vegan Society values equality, diversity and inclusion. We want to be an organisation that tackles any structural discrimination or prejudice. We are actively trying to increase diversity in our organisation and encourage applications from all sections of the community. As users of the Disability Confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.

So, if you're ready to make a meaningful impact in the vegan movement as an Account Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.