Works Project Support Officer - Facilities Management
Hyde Park, London (with significant travel to all parks)

About Us

The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James’s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park.

We also manage other important public spaces including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other iconic green spaces are among the most visited attractions in the UK with 77 million visits every year.

We are now looking for a Works Project Support Officer to join us on a permanent, full-time basis.

The Benefits

- Salary of TBA
- 26 days' annual leave plus public holidays, increasing to 29 days after 3 years’ service
- Pension scheme (3% employee contribution; up to 10% employer contribution)
- Hybrid/agile working options
- Private medical insurance and healthcare cash plan
- Employee assistance programme and access to mental health first aiders
- Learning and development opportunities
- Cycle to work scheme
- Offices in a beautiful location

This is an excellent opportunity for an administrative support professional with facilities and contract management experience to join our prestigious organisation.

In this engaging role, you’ll have the chance to support us as we maintain the beautiful and historical buildings and structures that make the Royal Parks so unique, for millions to enjoy.

Not only will you be working in some of the capital’s most renowned green spaces, but you’ll be supported to grow and excel in your role with an outstanding range of benefits, great perks and plenty of training and development opportunities.

The Role

As a Works Project Support Officer, you will support the day-to-day management and maintenance of the Park Assets with a focus on assisting with the delivery of minor works and projects.

Managing the administration of works, you’ll prepare and co-ordinate project documentation, organise diaries and works meetings, take minutes and produce progress reports, action logs and check on the O&Ms.

Acting as the office manager, you’ll ensure we have all the resources we need, respond to enquiries, field requests and support staff inductions.

You’ll also liaise with teams to ensure maintenance or conservation-based projects are delivered to the highest possible standards.

Additionally, you will:

- Manage finances for works
- Create and publish financial reports
- Manage the Works asset database and the Works filing system

About You

To be considered as a Works Project Support Officer, you will need:

- Experience of providing administrative support within a busy office
- Facilities management and contract management experience
- Experience of CAFM systems, finance software and forward maintenance planning
- Experience of statutory compliance and regulatory requirements related to project management
- An understanding and awareness of health & safety legislation
- Excellent communication, interpersonal and negotiation skills
- A methodical approach to work with a high level of organisational skills
- Proficiency in IT and Excel

Other organisations may call this role Project Support Officer, Project Officer, Assistant Project Support Officer, or Workplace Project Officer.

We want to put everyone in the best possible position to succeed and use Recite-me accessibility software. At the top of the application page, there is an “Accessibility Tools” button which you can use to complete the application form in a way that works for you. If you think that you may need more support to complete our application process, please do get in touch.

The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. Please visit our website to find out more on our approach to Equality, Diversity and Inclusion.

So, if you are interested in this unique opportunity as a Works Project Support Officer, please apply via the button shown. Successful candidates will be appointed on merit.