JOB TITLE Maintenance operative
POST NUMBER 007784
WEEKLY WORKING HOURS 37
SALARY RANGE £30,024 to £32,597pa pro rata for hours worked
TYPE OF CONTRACT Fixed Term
LOCATION Stevenage

ABOUT THE ROLE
• To carry out maintenance and repair work required to a range of faulty, damaged, worn or fatigued materials and /or components or parts of a structure and repair in part or replace in total as required, including responsive/emergency work.
• Where required provide support to tradespersons, labourers and apprentices within the team in the performance of their duties.
• Carry out all works to meet client/customer standards good practice regulation or other directive.
• To ensure effective communication with customers, office-based team and the wider council
• To carry out responsive/emergency/temporary repair or small component replacement work as required, or repairs; make safe and/or make lock tight and/or wind and/or watertight, using appropriate replacement material
• To work with and compliment tradespeople during maintenance/alterations and stock improvement works
• To maintain current and develop new competencies and certification required of the post eg skills, knowledge qualification/certification etc
• Resolve complaints quickly and efficiently
• undertake any additional responsibilities as directed by the line manager commensurate with the level and grading for the role
• To be part of the Repairs Service out of hours rota.


ABOUT YOU
The successful candidate will have
• Ability to ensure that all work is carried out to a high standard of workmanship, good practice and customer care
• Knowledge of health & safety practices and regulations including Health & Safety awareness and understanding appropriate to role

• Ability to manage, log and track inventory of materials and equipment
• Ability to work on own with minimum supervision
• Ability to use computerised diagnostic and testing equipment etc
• Good team worker and team player to ensure that all Stevenage Borough Council’s values and behaviours, policies and procedures are adhered to.
• Excellent communication and interpersonal skills, customer service awareness and focus

OUR BENEFITS
• Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
• Flexible working: available upon request, subject to operational requirements.
• Part time and Job share opportunities - all our full-time vacancies are open to job share unless otherwise stated.
• A variety of different types of paid and unpaid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave.
• 25 days holiday rising to 31 days (depending on Local Government service)
• An extensive range of learning and development opportunities
• Employee Assistance Programme - 24/7 Confidential advice and support on personal, work, family and relationship issues
• Season ticket loans and discounts for public transport
• Cycle to Work scheme
• Stevenage Credit Union: secure savings, free life insurance and access to cheap loans.
• Employee Discounts: via monthly paid membership of the Civil Service Sports Council (CSSC)
• Discounted Health and Fitness membership
• Trade Unions: For a small fee, all employees have the opportunity to join a Trade Union.

HOW TO APPLY

All applications must be made on online - please visit https://jobs.stevenage.gov.uk/StevenageBorough/Home

For an informal discussion about this role please contact
Name Thomas Skipper
Job Title Repairs Supervisor
Phone Number 07936940299
Email tomas.skipper@stevenage.gov.uk


Closing date for receipt of applications: 11 November 2025



Please note that if we receive a large volume of applications for this role, we reserve the right to close this vacancy ahead of the published closing date

Stevenage Borough Council (SBC) is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff, volunteers and recruitment candidates to share this commitment. SBC shall take all reasonable steps to employ staff who are safe to work with children, young people and vulnerable adults. For posts identified with regular contact with these groups applicants will be required to undertake a Value Based Interview. The council supports the legislative requirements for employing and maintaining safer staff and the guidance specified by Hertfordshire Safeguarding Adults Board

Stevenage Borough Council is committed to Equal Opportunities for All. For further information please click https://www.stevenage.gov.uk/about-the-council/equality-and-diversity