Rough Sleeping Outreach and Assessment Worker
£34,127 per annum
Lavender Hill, Clapham Junction (with work across Richmond and Wandsworth Boroughs)
Full-time, 37.5 hours per week on a rota

Be part of something that changes lives.

Join SPEAR and help end homelessness across Richmond and Wandsworth. As a Rough Sleeping Outreach and Assessment Worker, you’ll play a vital role in our Street Outreach Service and the new 24-hour Assessment Centre. One night you could be out on the street engaging with people sleeping rough, the next day you might be welcoming someone to the centre, creating a support plan, and linking them to housing and health services.

What you’ll do

- Carry out late-night street outreach and daytime reception shifts as part of a rota.
- Build trusting relationships with people who are rough sleeping and help them move quickly into safe accommodation.
- Provide trauma-informed, person-centred support, including assessments, personalised action plans and follow-on help to sustain tenancies.
- Work closely with partner agencies to connect clients to health, housing, and other specialist services.
- Keep accurate case notes and share information securely using CHAIN and InForm systems.

About you

You bring experience of working with vulnerable adults, ideally in homelessness or a related field, and you’re confident working late-night shifts. You can build rapport quickly, stay calm under pressure, and work well with partner agencies. Above all, you believe that homelessness should be rare, brief, and non-recurring.

Why join SPEAR

You’ll be part of a welcoming, values-driven charity committed to ending homelessness and supporting staff wellbeing. Benefits include:

- Generous holiday - 26 days plus public holidays (pro rata), rising by up to five extra days with length of service.
- Wellbeing & EAP - 24/7 Employee Assistance Programme with free counselling, money, and legal advice.
- Health support - Occupational health service and free annual eye test (with contribution towards glasses if required).
- Cycle to Work - Save on a new bike and accessories through salary sacrifice.
- Season ticket loan - Interest-free loan for annual travel passes.
- Moving house day - Extra day’s leave when you move home.
- Financial security - Life assurance (4× salary) and interest-free emergency staff loan.
- Family-friendly policies - Enhanced maternity and adoption pay, plus flexible working options.
- Career development - Ongoing training, learning, and progression opportunities.
- Blue Light Card - Discounts across a wide range of shops, restaurants, and services.