Senior Operations Manager

Location: Scotland
Working Schedule: Monday - Friday, 37.5 hours per week

About Bunzl Greenham

Bunzl Greenham is a UK leader in Safety and Workplace supplies and part of Bunzl plc, a global FTSE 100 business. With 22 Service Centres across the UK, we deliver trusted safety equipment, cleaning and hygiene solutions, and workplace essentials to organisations nationwide. We’re committed to operational excellence, customer service, and continuous improvement and we’re looking for a Senior Operations Manager who shares that ambition.

Why Join Us?

33 days’ holiday (including bank holidays) with the option to buy up to 5 extra days

Company sick pay

Bunzl Save As You Earn Sharesave Scheme

Enhanced maternity and paternity pay

Comprehensive learning and development support

Bunzl Personal Pension Plan

A wide range of personal benefits including theme park discounts, childcare vouchers, cycle-to-work scheme, cinema savings and more

The Role

As Senior Operations Manager, you will lead the end-to-end performance of the warehouse and distribution operation ensuring the efficient flow of goods into, through, and out of the site, while maintaining an unrelenting focus on safety, quality, and customer satisfaction. You will champion lean principles, drive continuous improvement, and ensure that Bunzl remains an efficient, cost-effective, and operationally excellent business.

Key Responsibilities

Lead warehouse operations to deliver high service levels while maintaining costs within budget

Provide regular and ad-hoc operational reporting and insights

Drive performance management and coaching, ensuring all warehouse staff meet required standards

Identify training needs and ensure development plans are effectively delivered

Maintain accurate stock management and inventory control in line with budget

Oversee fleet operations in accordance with legal requirements, EHS standards and Bunzl transport policy

Embed a strong customer-focused culture across all operational teams

Ensure customer queries are handled promptly and professionally

Monitor customer service levels and implement corrective action where performance falls short

About You

Strong ability to use KPIs to measure, analyse, and improve operational performance

Demonstrable experience leading and motivating high-performing warehouse or distribution teams

Proven supervisory or management experience in a high-volume, low-margin distribution environment

A proactive leader who can translate strategic objectives into clear, actionable plans

Our Commitment to Equality and Inclusion

Bunzl is fully committed to equality, diversity and inclusion. We oppose all forms of unlawful or unfair discrimination. We strive to ensure that everyone—regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy or maternity, race, religion or belief, marriage or civil partnership has equal opportunities to thrive.
If you require adjustments for any part of the recruitment or interview process, please let us know.