Regional Manager - Trans Support Pilot
Remote working (ideally based in South West England) with occasional travel to our Manchester office

Who Are We?

Nationally significant and focused on a fair and equal society, we are the LGBT Foundation, a charity supporting the needs of people who identify as lesbian, gay, bisexual, and trans.

Serving over 40,000 people each year, we provide information to a further 200,000 individuals online, making us one of the most significant charities of our kind in the UK. We help all LGBT people achieve their full potential and aim to be ‘here if you need us,’ living by our hashtag #EqualityWins.

The Trans Support Pilot is a waiting well service supporting trans and non-binary people on the waitlist for the South West Gender Dysphoria Clinic. This is a pilot service and the first of its kind commissioned by DHSC to provide accessible, non-clinical support to those on the waitlist.

We’re looking for a Regional Manager to join us on a part-time basis, working 28 hours per week, for a fixed-term contract until 31st January 2027.

The Benefits

- Salary of £42,607 per annum pro rata (actually salary of £34,085.60 per annum)
- 26 days’ annual leave (pro rata), plus bank holidays
- Sector-leading 10% employer’s contributory pension
- Staff counselling scheme
- Cycle to Work / Technology Scheme
- Season Ticket Loan
- Free annual flu jab
- Free VDU eye care test
- Staff social budget
- Dedicated training budget for each member of staff and support with Personal Development Plans
- Relaxed dress code

This is a groundbreaking opportunity for an experienced project manager with a strong understanding of trans and non-binary communities to join our nationally respected, equality-driven organisation at a pivotal moment of growth and impact.

You’ll have the rare chance to lead and shape a first-of-its-kind pilot service, influencing how non-clinical support for trans and non-binary people on healthcare waiting lists is delivered now and, in the future, with genuine scope to leave a lasting legacy.

Alongside meaningful, values-led work, you’ll benefit from a flexible, supportive employment package that prioritises wellbeing, balance and personal sustainability, enabling you to do impactful work in a way that works for you.

So, if you’re looking for meaningful, flexible work with real influence, we’d love to hear from you.

The Role

As a Regional Manager, you will lead the delivery of our Trans Support Pilot, a pioneering non-clinical support service for trans and non-binary people awaiting care from the South West Gender Dysphoria Clinic.

You will take day-to-day responsibility for managing this pilot service, working closely with partner organisations to ensure delivery against agreed outcomes, budgets and KPIs.

Alongside project oversight, you’ll play an active role in shaping and delivering support that helps service users build resilience, prepare for appointments, and protect their mental wellbeing while on the waiting list.

Additionally, you will:

- Manage resource planning and budget management
- Develop an online resource bank for trans and non-binary community members
- Create and deliver webinars for community members and healthcare professionals
- Facilitate a co-production steering group with people with lived experience
- Gather, monitor and respond to stakeholder feedback across the service
- Lead outreach to healthcare professionals to raise awareness of the pilot and promote best practice

About You

To join us as our Regional Manager, you will need:

- Experience of project management and using relevant tools to track successful project delivery
- Experience and an understanding of providing support to people from marginalised communities
- Experience creating and delivering engaging workshops and presentations
- Experience building effective partnerships with external organisations
- Knowledge of the issues and experiences for trans and non-binary people accessing gender related healthcare
- Knowledge of the public policy landscape, particularly in relation to health & social care
- Excellent written and verbal communication skills

The closing date for this role is 16th February 2026.

Other organisations may call this role Service Manager, Regional Service Manager, Programme Manager, Project Manager, Service Delivery Manager, Community Services Manager, or Health & Wellbeing Services Manager.

Webrecruit and the LGBT Foundation are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.

So, if you’re ready to lead a pioneering service that makes a real difference as a Regional Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.