About us
We’re an award-winning, market-leading 3PL specialising in high-quality order fulfilment and delivery services. ILG customers are premium brands, many in the beauty, fashion and wellbeing sectors. Our mission is to help them succeed. ILG is a people business - we invest in training and development, recognising and rewarding our people’s achievements and creating opportunities for them to progress within our business. So, if you want to develop an exciting career, learn from a friendly team and realise your full potential in a fast-growing company, this is the role for you.

The role
As a Continuous Improvement Project Coordinator, you will support the delivery of ILG’s Continuous Improvement strategy by reviewing operational processes, identifying improvement opportunities, and supporting the implementation of change with measurable return on investment. Working closely with the Continuous Improvement Project Lead, CI Champions, operational teams, IT, and commercial stakeholders, you will help deliver productivity improvements, cost reduction initiatives, health and safety enhancements, and solutions design projects across ILG operations. Key responsibilities include:
• Reviewing and analysing operational processes and data to identify improvement opportunities.
• Building business cases with clearly defined and measurable ROI.
• Maintaining CI trackers and reporting benefits realised.
• Supporting implementation of approved changes and completing post-implementation audits.
• Reviewing CI-related IT platforms and recommending improvements.
• Supporting solutions design activity, including warehouse layout optimisation and capacity planning.
• Promoting a Kaizen and 5S culture across operational teams.
• Supporting the Yusen Excellence System (Y.E.S) through documentation, reporting, and quality assessments.

What we are looking for
• Proven experience delivering continuous improvement initiatives with measurable business impact.
• Strong communication and stakeholder engagement skills.
• High attention to detail and ability to influence process adherence.
• Strong operational and technical understanding with proven results in cost, productivity, and process improvement.
• Ability to work independently, manage multiple priorities, and deliver at pace.
• Strong data analysis and reporting skills.
• Experience in 3PL, Kaizen, 5S, Lean methodologies, Prince2, or CI software platforms is desirable.
• Experience of conducting quality assessments (desirable)

Benefits
• Discretionary company bonus scheme
• Following successful probation period opportunity for hybrid working in line with ILG policy up to 50/50 remote / office working
• Pension, Life Assurance, Healthshield Cash Plan and Discount Perks
• 22 days holiday (plus Bank Holidays) increasing to 25 days after 2 complete holiday years, with the option to buy/sell holiday
• Birthday leave
• Free on-site parking, with electric car charging at certain locations
• Range of employee awards
• Regular social events
• Employee assistance programme to promote mental health wellbeing
• Cycle to work scheme
• Enhanced maternity and paternity leave

Job Application Requirements - We welcome your application and look forward to considering you for this role. Please note the following important requirements for all applicants:

• Right to Work in the UK & Basic DBS Check - You must have the legal right to work in the UK, (we are not able to sponsor you). If successful, you will also need to pass a Basic Disclosure and Barring Service (DBS) check before starting employment. We use a third-party checking service for each of these, so you will need to provide them with relevant information if offered a role with us.
• References - We reserve the right to request two or more references, to cover the past five years of your employment history. Please ensure you can provide accurate contact details for each of your referees.
• English Language - You must be able to work in English; enough to fully understand spoken and written work instructions, follow health and safety guidance and participate in discussions with your manager or colleagues.

If you meet the role requirements, as well as the above, and are ready to take the next step in your career, we encourage you to apply.

Please be aware we will be considering applications as we receive them and arranging interviews accordingly. Depending on the volume of applications we receive we may close this advert ahead of the advertised closing date.

For more information about our company or employee benefits please visit https://www.ilguk.com/about-us/