Transport Clerk
Erith, London

About Us
Yusen Logistics is working to become the world’s preferred supply chain logistics company. Our complete offer is designed to forge better connections between businesses, customers and communities - through innovative supply chain management, freight forwarding, warehousing and distribution services. As a company, we’re dedicated to a culture of continuous improvement, ensuring everyone who works with us is committed, connected and creative in making us the world’s preferred choice.

We are now looking for a Transport Clerk to join us on a full-time, permanent basis, working Monday to Friday, 06:00 to 14:30 at our Erith site.

Benefits:
• Salary of £31,530.44 per annum
• Opportunity for Unpaid Leave
• Employee Referral Scheme
• Cycle to Work scheme
• Critical Illness Cover
• Free online Fitness Platform (Pilates & Yoga, Mindfulness/Meditation, 24/7 support, advice, diet and nutrition)
• On-Site Mental Health First Aiders
• Employee benefits such as free eye test, up to 25% off gym membership, high street vouchers
• Free access to 24/7 online GP, mental health support service, Life Events Counselling, Care Concierge Service
• Tailored development and career opportunities

This is an excellent opportunity for an individual from a transport environment with logistics expertise to drive their career forwards with our growing, highly successful company.
You’ll be joining a company where progression is encouraged, learning is ongoing and your contribution will be valued as part of our supportive team. What’s more, as you build career momentum, you’ll develop your skills while gaining vital experience that will support your long-term growth and development.

So, if you’re ready to take the next step in your career with Yusen Logistics, read on and apply today!

The Role:
As a Transport Clerk, you will provide key logistical support to our customers, ensuring the contract meets expectations and requirements.
Specifically, you will provide admin and operational information, coordinate deliveries, liaise with drivers, and ensure customer requests are met efficiently. You will also manage queries, communicate effectively across teams, and maintain strong working relationships with customers.

Acting as the key customer contact for order requests and processing, you will identify and recommend appropriate resolutions to issues and play a vital role in continuous improvement processes and health and safety compliance.

Additionally, you will ensure any issues are escalated appropriately to protect service levels and maintain operational excellence.

About You:

To be considered as a Transport Clerk, you will need:
• Experience in a transport environment
• Good working knowledge of Working Time Regulations and Drivers' hours
• Excellent customer service skills
• Proven ability to interface with customers and drivers
• Strong organisational and communication skills and a detail-oriented approach
• Proficiency in IT, including Outlook, Excel and PowerPoint
• Flexibility to be able to cover other shift patterns if necessary

We thank all applicants for their interest; however, only those under consideration will be contacted.

In Yusen Logistics, we understand the value of utilising AI and other technologies to support the application process but we encourage the candidates to use them to enhance their application and not replace their own effort and authenticity. Therefore, candidates should not rely on AI-generated responses during the interview process.

Yusen Logistics is an equal opportunities employer, who encourages applications from all suitably qualified and eligible applicants regardless of their personal circumstances. We make our recruiting decisions solely based on the skillset and experience. Diversity allows us to create an inclusive environment, where our employees can strive and grow their potential.

Yusen Logistics are proud to be a ‘Disability Confident Committed’ employer.