Assistant Facilities and Operations Manager
London, N1C

About Us

The Aga Khan Foundation (United Kingdom) works with communities around the world to break the cycle of poverty and build a better future together.

Operating in 20 countries, we make long-term investments in innovative programmes that improve quality of life, from bringing electricity to remote villages in Afghanistan to training thousands of nurses across East Africa and restoring the cultural treasures of the Silk Road.

We invest in high-quality institutions such as clinics, banks and universities that anchor communities and equip people with the tools they need most, whether it’s access to healthcare, financial credit or quality education.

The Aga Khan Centre is located on the King’s Cross Estate in the heart of London’s knowledge quarter, providing spaces for students, scholars, and staff to share ideas and work together, alongside flexible teaching spaces and quiet research areas.

We are now looking for an Assistant Facilities and Operations Manager to join us on a full-time, permanent basis.

The Benefits

- Salary of £40,000 per annum
- Benefits package

This is a rewarding opportunity for a facilities professional with experience planning programmes of maintenance work and managing complex building systems to join our mission-led organisation.

You’ll play a vital role supporting the smooth running of a building that brings together students, scholars, staff and visitors in the heart of London’s knowledge quarter, while contributing to an organisation working globally to break the cycle of poverty and build a better future.

What’s more, this role offers a brilliant benefits package alongside the chance to build your career in a role that combines operational impact, technical challenge and meaningful purpose.

The Role

As our Assistant Facilities and Operations Manager, you will support the safe, efficient and compliant running of the Aga Khan Centre, helping to provide high-quality spaces for residents, employees, students and visitors.

Working closely with the Facilities & Operations Manager, you will help manage the delivery of proactive and reactive maintenance across the building, covering repairs, plumbing, air conditioning, electrics, building fabric, health and safety and emergency support.

You will provide practical technical support, co-ordinate contractors, oversee works and ensure maintenance systems, supplier reports and compliance records are kept up to date.

Additionally, you will:

- Support hard and soft facilities management services
- Act as a first point of contact for technical queries
- Manage contractor follow-up and supplier performance records
- Maintain CAFM and maintenance reporting systems
- Support health and safety checks and compliance activity
- Assist with operational planning and budgeting
- Support building requirements for large and complex events
- Help supervise, coach and mentor building management staff

About You

To be considered as an Assistant Facilities and Operations Manager, you will need:

- Experience planning programmes of work for maintenance in accordance with the building’s requirements and identifying gaps in the maintenance strategy
- Experience managing complex mechanical, electrical and plumbing systems
- Experience managing planned preventative maintenance for hard and soft services
- Staff management experience
- Experience managing third-party contractors
- Experience working in a complex, multi-stakeholder environment
- Experience identifying trends and developing/implementing management reports
- Experience in a similar field, e.g. school, university or charity
- Knowledge of statutory legislation (Pressure Systems Safety Regs, HSG 274 Parts 1, 2, 3, 17th Edition Electrical Regs, LOLER, Working at Height Regs, etc.) and to be capable of verifying certification relating to the relevant statutory legislation
- A thorough understanding of building systems (HVAC, electrical, plumbing, fire safety)
- Working knowledge of a CAFM system (Concept Evolution, TABS FM, etc.)

The closing date for this role is 19th July 2026.

Other organisations may call this role Assistant Facilities Manager, Facilities and Operations Co-ordinator, Assistant Facilities Operations Manager, Assistant Building Operations Manager, Assistant Maintenance Manager, or Assistant Building Manager.

Webrecruit and the Aga Khan Foundation are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.

So, if you’re looking for a role where your facilities knowledge can support an inspiring and high-profile environment as an Assistant Facilities and Operations Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.