Tenancy Support Worker
Kingston upon Thames
£25,600 per annum

WHO WE ARE

We are SPEAR, a charity working tirelessly to end homelessness across South West London and beyond. We believe homelessness should be rare, brief, and non-recurring, and we work every day to make that a reality. Our services include street outreach, assessment hubs, supported accommodation, and tenancy support, helping people move off the streets and into safe, secure housing. We take a person-centred, trauma-informed approach, building trust and supporting people to achieve long-term stability and independence.

YOUR ROLE

Working side-by-side with people who are homeless or at risk of it, you'll help them take charge of their journey — setting goals, building skills, and securing the stability of a tenancy they can call their own. Your day-to-day will span everything from crisis intervention and welfare benefits support to leading case reviews with partner agencies, all while managing a caseload with care and accuracy. You'll build the kind of trusting relationships that tackle isolation and exclusion head-on, working creatively and with emotional resilience to overcome whatever challenges arise. If you're driven by making a tangible, lasting difference in people's lives, this is a role where your impact will be felt every single day.

WHY JOIN US

- Generous holiday - 26 days plus public holidays, rising to 31 days with length of service
- Wellbeing & EAP - 24/7 Employee Assistance Programme with free counselling, money and legal advice
- Health support - Occupational health service and free annual eye test (with contribution towards glasses if required)
- Cycle to Work - Save on a new bike and accessories through salary sacrifice
- Season ticket loan - Interest-free loan for annual travel passes
- Moving house day - Extra day of leave when you move home
- Financial security - Life assurance (4x salary) and interest-free emergency staff loan
- Family-friendly policies - Enhanced maternity and adoption pay, plus flexible working options
- Career development - Ongoing training, learning and progression opportunities
- Blue Light Card - Discounts across a wide range of shops, restaurants and services

Could this be your next role? Read the full Job Description now!